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THE MACHIYA EBISUYA

★★★★·9.4/ 10Excellent
·Hotels
30 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxShared lounge/TV areaAll 31 facilities +
Review
Official

At THE MACHIYA EBISUYA, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Continuously receive the support you require through front desk amenities such as express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Always look your best in your preferred attire with the laundromat and laundry service provided at THE MACHIYA EBISUYA. Desire to unwind? Make the most of your visit at THE MACHIYA EBISUYA with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A number of rooms feature television for guest amusement and enjoyment. In certain rooms, the hotel offers visitors access to a refrigerator, bottled water, instant coffee and instant tea. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests.

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Guest scores & sentiment

From 557 guest reviews · multi-source · as of 2026-07-05

Guests praise the quiet central Kyoto location, spacious modern Japanese-style rooms, and free laundry. Staff service is highly rated. Main complaints involve mediocre breakfast quality, limited variety, delivery logistics to a separate building, and occasional laundry wait times.

Dimension scores · cross-source

Cleanliness9.7
Service9.6
Value9.3
Facilities9.2
Surroundings9.2
Location8.9
PraisedFriendly English-speaking staff · Spacious, clean, unique design · Free laundry and tea/coffee · Convenient dining and shopping nearby
ComplaintsThin walls/poor soundproofing · Uncomfortable furniture · Weak shower pressure · Distance from main stations

KEYIdeal for families valuing laundry convenience and quiet stays. Expect modest breakfast quality; verify AC control in summer.

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