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Umalas Hotel and Residence

★★★★·7.8/ 10Good
·Hotels
2010 opened · 2012 renovated· 45 rooms· Check-in 02:00 PM / out 12:00 PM
Boat tours nearbyParasailing nearbyExpress check-outFireplace in lobbyFitness facilitiesFree beach shuttleAll 48 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Bali with ease by utilizing the services provided at taxi. The resort offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with luggage storage and safety deposit boxes provided by the front desk services. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. The resort is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at resort are equipped with linen service, blackout curtains and air conditioning. At Umalas Hotel and Residence, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and bottled water. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Each morning at Umalas Hotel and Residence, a scrumptious, homemade breakfast kick-starts the day. Indulge in the numerous pursuits available at Umalas Hotel and Residence. Treat and spoil yourself by taking a trip to hot tub. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by resort and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 363 guest reviews · multi-source · as of 2026-07-07

Guests praise spacious rooms, kitchenettes, pool, and friendly staff for good value. Major complaints include aging facilities, poor hygiene (mold/dirt), terrible Wi-Fi, AC failures, and cold breakfast. Maintenance response is often slow.

Dimension scores · cross-source

Rooms8.1
Service7.6
Value7.5
Surroundings7.4
Location7.2
Cleanliness6.5
Facilities6.3
PraisedSpacious and comfortable rooms · Good value for money · Friendly staff · Suitable for families
ComplaintsAging facilities and poor maintenance · Hygiene issues (towels/linens) · Poor Wi-Fi signal · Limited breakfast options

KEYSuitable for budget travelers valuing space/service. Avoid if sensitive to aging facilities, poor Wi-Fi, or strict hygiene standards.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located in Kerobokan near Seminyak Beach and Eat Street. Guests rate the location 7.2/10 and can use the free beach shuttle.
diningWhat about breakfast? Are there restaurants?
Buffet breakfast (surcharge) and De Bistro restaurant are available. However, guests note inconsistent breakfast quality and temperature issues.
roomAre rooms well-equipped? Suitable for long stays?
Rooms are spacious (8.1/10) with kitchenettes and balconies, ideal for families. However, some guests report aging facilities and AC issues.
facilityWhat leisure facilities are available?
Features a full-service spa, outdoor pool, fitness center, and garden. Water sports like surfing are nearby. Pool environment is praised, but overall facility score is 6.3.
serviceHow is the staff service?
Staff are praised for being friendly and helpful (Service score 7.6). Concierge and express check-in/out services are available.
pros_consWhat are the main pros and cons?
Pros: Spacious rooms, good value, nice pool, friendly staff. Cons: Aging facilities, poor hygiene (mold/stains), terrible Wi-Fi, frequent AC failures.
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