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Casa Bonita Hotel & Luxury Residence

★★★★★·8.9/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningAll 90 facilities +
Review
Official

The hotel is located north of Oaxaca, just 20 minutes from the downtown area and 45 minutes from the airport. This small European-style hotel has classical features and comprises a total of 11 spacious guest rooms. It addition to this it offers a business centre, wireless Internet access, large gardens, parking and safety deposit boxes. Non-smoking rooms are available. Medical service, a laundry and dry cleaning service, a babysitting service and a concierge are also available. The spacious rooms are decorated and upholstered in European style and look out over the garden or patio. They are equipped with 2 double beds or 1 king-size bed, air conditioning, an alarm clock, bathroom amenities, a cable/satellite TV, Internet access and a hairdryer. Heating, voicemail, a minibar, a make-up mirror, a safe, a shower/bathtub, smoke detectors, a fire system and a telephone also come as standard. Cots are available on request. The 'Gallery' restaurant serves up a range of regional and international cuisine and guests can enjoy a drink in the lobby bar. Coming from Downtown:Take Pino Suárez street, then Nezahualcóyotls street. After San Felipe Avenue. Keep straight until Catalina street where you have to turn to your right. Hotel is immediately located.

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Guest scores & sentiment

From 240 guest reviews · multi-source · as of 2026-07-19

Guests praise cleanliness, comfort, and attentive staff, but criticize remote location, inconsistent reception service, hidden breakfast costs, and occasional noise.

Dimension scores · cross-source

Value9.0
Service8.9
Facilities8.8
Cleanliness8.8
Surroundings8.8
Location8.0
PraisedAttentive and friendly staff · Clean, comfortable rooms with unique design · High-quality gourmet restaurant food · Quiet environment with full amenities
ComplaintsLimited breakfast options with extra charges · Remote location requiring transport · Occasional night noise disturbances · Inconsistent front desk communication and service

KEYSuitable for those with transport; verify breakfast details and expect varied reception service.

FAQ · grounded in hotel data & reviews

locationIs the hotel remote? Is transport convenient?
The hotel is located away from the city center but offers a complimentary shuttle. While 240 reviews praise the transfer and tour desk, some note reliance on transport.
diningWhat does breakfast include? How is the dining rated?
Breakfast includes a complimentary Continental option, with an American upgrade for a small fee. El Cielo serves regional and international cuisine, though options may be limited or carry hidden costs.
familyIs this hotel suitable for families? What child-friendly facilities are there?
Children are welcome, with family rooms, kid meals, and a shallow pool. Among 101 family stays, guests praised cleanliness but advised confirming potential extra charges for children's meals.
businessHow is the experience for business travelers? What about Wi-Fi and workspace?
19 business guests valued the professional service and quiet environment, with facilities scoring 8.8. Weaker Wi-Fi in some rooms may affect work, so confirm network status with the concierge beforehand.
roomWhat are the room facilities and service levels like? Is it soundproof?
Rooms feature safes, minibars, and traditional décor, with a cleanliness score of 8.8. Guests praise attentive staff, though occasional noise or communication gaps were noted; soundproof rooms are recommended for quiet seekers.
policyWhat are the check-in/out times and pet policies?
Check-in is at 15:00 and check-out at 12:00, with express processing available. Children are welcome, but pets are not allowed. Rooms are thoroughly disinfected between stays following strict hygiene standards.
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