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Four Points by Sheraton Charleston

★★★·8.5/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
📍600 Kanawha Boulevard East · Charleston ↗
📞+13043444092·Official site ↗
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Free beach shuttleAir conditioningSwimming poolFamily roomsLuggage storageAll 39 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel offers car hire amenities to assist you in discovering your desired offerings in Charleston (WV). When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay. Within specific rooms, a coffee or tea maker and instant tea is conveniently available for your use. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 407 guest reviews · multi-source · as of 2026-07-06

Guests praise the riverside location, friendly staff, and comfortable beds. Common complaints include parking fees, outdated rooms with odors, poor soundproofing, and occasional housekeeping or service issues.

Dimension scores · cross-source

Location9.2
Cleanliness8.8
Service8.4
Facilities8.2
Surroundings8.2
Value8.0
＋ PraisedBeautiful river views · Friendly and helpful staff · Convenient location · Clean and comfortable rooms
－ ComplaintsNoisy or poor AC control · Parking fees and limited spaces · Missing amenities (e.g., mini-fridge) · Average soundproofing

KEYSuitable for those valuing location and views. Note parking fees, noise, and aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
Overlooking Haddad Riverfront Park with excellent walkability to downtown (Location score: 9.2). Free shuttle within 5 miles available, but parking may incur fees.
diningDoes the hotel offer breakfast? How is the quality?＋
A restaurant and room service are available. Breakfast quality varies, sometimes at extra cost. Marriott Bonvoy Ambassador, Platinum, and Titanium members may receive complimentary breakfast.
familyIs this hotel suitable for families? What facilities are available?＋
Children are welcome, and family rooms are available. Families appreciate the river views and location, but note that some rooms lack refrigerators and AC noise is a common complaint.
businessWhat is the experience like for business travelers?＋
Business guests value comfortable beds and efficient staff services like shuttle and luggage storage. However, some report slow check-in, outdated rooms lacking microwaves, and parking fees.
coupleAny recommendations or tips for couples staying here?＋
Couples praise the enthusiastic front desk, clean rooms, and beautiful river views. Note that some room types may lack fridges/microwaves, and parking fees might not be pre-disclosed.
roomHow are the room facilities? Any downsides?＋
Rooms feature coffee makers, 42-inch TVs, and private bathrooms. Downsides include outdated facilities, odors in some rooms, and poor soundproofing leading to external noise disturbances.
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