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Balletti Palace Hotel

★★★★·8.2/ 10Recommended
·Hotels
📍Viale Trento 100, Viterbo, VT, 1100 · Viterbo ↗
495 rooms· Check-in 2:00 PM / out 11:00 AM
Express check-outMeeting roomsFree breakfast24-hour front deskLuggage storageExpress check-in/check-outAll 19 facilities +
Review
Official

Enjoy stunning views from the terrace at Balletti Palace Hotel in Viterbo, and take advantage of complimentary Wi-Fi and concierge services. Dine at Le Grenier restaurant with its garden view, or enjoy room service (limited hours). Relax with a drink at the bar/lounge. A complimentary buffet breakfast is included. The hotel offers a business center, express check-in/out, and free self-parking. Each of the 92 air-conditioned rooms features a minibar, flat-screen TV, and private bathroom with shower, complimentary toiletries, and bidet. Safes and desks are also provided, and housekeeping is daily. The hotel is a short walk from the Museo Nazionale Etrusco and Chiesa di San Francesco, and conveniently located near other key attractions. It's a 10-minute walk from Museo Nazionale Etrusco and Chiesa di San Francesco, 12. 8 mi (20. 6 km) from Lake Bolsena, and 1. 2 mi (2 km) from the Church of Santa Rosa.

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Guest scores & sentiment

From 204 guest reviews · multi-source · as of 2026-07-17

Guests praise friendly staff and convenient location, plus spacious rooms. Main complaints include outdated facilities, inconsistent cleanliness (dust/odors), mediocre breakfast quality, and issues with AC noise/failure or old elevators.

Dimension scores · cross-source

Rooms8.0
Surroundings7.4
Facilities7.2
Cleanliness7.2
Location7.1
Service6.3
Value6.1
＋ PraisedConvenient location · Friendly staff · Spacious rooms · Abundant breakfast options
－ ComplaintsOutdated facilities · Poor soundproofing · AC issues · Cleanliness concerns

KEYSuitable for budget travelers accepting older facilities. Choose high-floor quiet rooms, check hygiene, and manage expectations for hardware and breakfast.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation access?＋
The hotel enjoys a convenient location near the train station and city center (dimension score 7.1). Guests frequently praise its accessible setting for travel and sightseeing.
diningWhat dining and breakfast options are available?＋
Complimentary buffet breakfast is served alongside the terrace restaurant Le Grenier. Some guests note inconsistent quality and limited variety, so confirm hours in advance.
roomWhat are the room facilities and comfort levels like?＋
All 92 air-conditioned rooms feature flat-screen TVs, minibars, and private bathrooms with bidets. While spacious and bright (room score 8.0), some fixtures show signs of aging.
policyWhat are the check-in/out times and pet/child policies?＋
Check-in is at 14:00 and check-out at 10:30, with express services available. Please note that children and pets are not permitted, and the property is strictly smoke-free.
serviceHow is the overall service quality?＋
Staff are consistently described as friendly and professional (service score 6.3). Multilingual concierge and front desk support are highly rated across 204 reviews.
businessIs this hotel suitable for business travelers?＋
Ideal for short business trips, offering free Wi-Fi, meeting rooms, and parking near transit hubs. However, aging facilities may limit comfort for extended stays.
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