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First Hotel Malpensa

★★★★·9.2/ 10Excellent
·Hotels
Check-in 2:00 PM / out 11:00 AM
Offsite parking discounted rates availableElectric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageAll 81 facilities +
Review
Official

At First Hotel Malpensa, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Car hire and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Milan. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at First Hotel Malpensa. Desire to unwind? Make the most of your visit at First Hotel Malpensa with accessible amenities such as room service. A delightful breakfast is the perfect way to begin your day, and at First Hotel Malpensa, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At First Hotel Malpensa, affordable refreshments are available 24/7 through the convenient vending machines on-site.

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Guest scores & sentiment

From 345 guest reviews · multi-source · as of 2026-07-08

Guests praise the convenient airport shuttle, clean rooms, friendly staff, and excellent breakfast. Common complaints involve missing room amenities (outlets, coffee supplies), slow restaurant service, limited parking, and unclear shuttle pricing.

Dimension scores · cross-source

Value9.0
Service9.0
Location9.0
Cleanliness9.0
Surroundings9.0
Facilities8.3
+ PraisedConvenient and punctual shuttle · Friendly and professional staff · Clean and comfortable rooms · Excellent food and dining options
- ComplaintsLack of power outlets near bed · Unclear shuttle fees and restaurant policy · Rare security issues with room keys · Restaurant sometimes unavailable

KEYIdeal for early flights. Verify restaurant hours, bring chargers, and note shuttle fees.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from Milan Malpensa Airport, and is transport convenient?+
Located just 1km from Milan Malpensa Airport, it offers an efficient paid shuttle service (Location score: 9.0). Milan center is 30 mins away by car.
diningWhat are the breakfast and dining options like?+
Breakfast is highly praised as rich and delicious (99% recommend rate). The hotel has a restaurant and bar, but service can be slow or hours limited.
businessIs this hotel suitable for business travelers? What office facilities are available?+
Highly suitable with 24h front desk, free WiFi, and lobby printer. 34 mins to Rho Fiera. Business guests value efficiency, but parking may be limited.
familyIs the hotel family-friendly? Are there child-related facilities?+
Yes, it allows pets, offers family rooms, and kid meals. While some families note limited on-site dining, the high service score (9.0) and convenience are appreciated.
roomAre the rooms well-equipped? Any details to watch out for?+
Rooms have soundproofing, AC, minibar, and TV. However, some guests report missing outlets or coffee supplies, and occasional maintenance issues. Check sockets upon arrival.
serviceHow is the service quality? What is the staff attitude like?+
Service is excellent with a dimension score of 9.0. Guests consistently praise the friendly and professional staff, making it a key highlight despite rare negative comments.
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