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Starway Hotel

★★★
·Hotels
📍D11-05, KDT Monbay, Ha Long, Quang Ninh, 02000 · Ha Long ↗
Luggage storageTerraceFree WiFiElevatorSmoke-free propertyTours/ticket assistanceAll 8 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the value, spacious clean rooms, and attentive service, including complimentary fruit. The diverse breakfast is a key highlight. Unique features include a ship on the top floor. Main drawbacks are the 30-minute walk to the center and occasional noise from events.

Dimension scores · cross-source

Wi-Fi10.0
Service9.7
Cleanliness9.5
Rooms9.4
Value9.4
Facilities9.2
Location9.1
＋ PraisedFriendly & attentive staff · Spotless cleanliness · Excellent & varied breakfast · Quiet, safe & family-friendly
－ ComplaintsLimited facility options · Far from city center · Breakfast quality needs improvement · Occasional event noise

KEYIdeal for families seeking value and comfort. Note the distance from the city center and potential evening noise.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from the city center? Is transportation convenient?＋
Guests note it is about a 30-minute walk from the center. However, free self-parking makes it convenient for drivers, and tour assistance is available. (Basis: reviews, facilities)
diningHow is the breakfast? Are there any highlights?＋
Breakfast is a key highlight, praised for being diverse and delicious. High dimension scores for value (9.4) and service (9.7) reflect great cost-performance. (Basis: reviews, dimensions)
roomWhat are the room size and cleanliness like?＋
Guests highly praise the spacious and clean rooms, especially Deluxe types. Cleanliness scored 9.5/10, with well-equipped facilities ensuring comfort. (Basis: reviews, dimensions, segments)
serviceIs the service attitude good? Any special services?＋
Service is attentive and friendly, scoring 9.7/10. Guests often mention thoughtful gestures like complimentary fruit and registration assistance. (Basis: reviews, dimensions, segments)
facilityWhat unique facilities or views does the hotel offer?＋
The hotel features a unique ship decoration on the top floor and a terrace for scenic views. Facilities score 9.2/10, including elevators and luggage storage. (Basis: intro, reviews, dimensions)
coupleHow is the experience for couples?＋
Couples praise the spacious rooms, delicious breakfast, and friendly staff. The pirate ship view adds romance, though the location is far from the center. (Basis: segments, reviews)
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