Name: Hotel Hacienda Del Río
Address: Carretera federal Atlixco-Puebla, km 22.5, Santa Isabel Cholula, PUE, 74358, Santa Isabel Cholula, MX

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Guest scores & sentiment

From 74 guest reviews · multi-source · as of 2026-07-23

Guests praise friendly staff, heated pool, and good food. Complaints focus on poor soundproofing, outdated facilities (no AC/fan issues), weak Wi-Fi, high pet fees, strict no-external-food policies, and booking price disputes.

Dimension scores · cross-source

Service7.9

Location7.5

Rooms7.4

Facilities7.1

Cleanliness7.1

Wi-Fi6.9

Value6.7

＋ PraisedFriendly and efficient staff · Delicious and generous food portions · Optimal and clean pool temperature · Quiet and comfortable environment

－ ComplaintsPoor soundproofing and hallway light disturbance · Facility maintenance issues (AC/fans) · Unstable Wi-Fi connection · High pet fees and strict restrictions

KEYSuitable for those valuing service/pool. Expect noise/aging facilities, check pet/food rules, and verify booking prices.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Double Room

2 × Double bedup to 4

2 Double BedsInternet - Free WiFi Entertainment - 32-inch LED TV with cable channelsFood & Drink - Free bottled waterBathroom - Private bathroom, shower, towels, and shampooComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Standard Single Room

1 × Double bedup to 2

1 Double BedInternet - Free WiFi Entertainment - 32-inch LED TV with cable channelsFood & Drink - Free bottled waterBathroom - Private bathroom, shower, towels, and shampooComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Facilities · 18

All facilities & services listed by the hotel (aggregated across sources).

Proposal/romance packages availableFree breakfast24-hour front deskGardenFree WiFiOutdoor furniturePicnic areaFree breakfastConference spaceOutdoor entertainment areaProposal/romance packages availableReception hallSmoke-free propertySnack bar/deliWedding servicesFree self parkingFree continental breakfastContinental breakfast

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Nearby & map

DiningSights

1

Vica

Mexican, Contemporary · Bib

$$

Vica could stand on its charm alone. Nestled within a 16th-century building in Atlixco, the open-air dining room affords views of the historic property and verdant garden, but this isn't just a pretty place to pull up a chair. Chef Francisco Vigorito prepares a tasting menu that highlights the valley, rotating with the seasons to spotlight the best products. The meal begins with bites such as squash tucked with a poblano chile puree and garnished with cilantro flowers. Grilled cheese topped with guava and tomatillo might be next, followed by rabbit barbacoa with a turmeric and rosemary sauce.

7.1km

2

Valiente Kitchen Bar

Mexican, Contemporary

$$$$

On the outskirts of Puebla in the town of Cholula, this restaurant looks to chart its own path in a region rich with traditional recipes. The setting is the first surprise: a sleek warehouse with moody lighting, exposed brick, flickering candles and metal beams. Chef Eduardo Luna’s contemporary Mexican tasting menu matches the lofty space, and he makes a striking impression with smart ideas and refined presentations. Think beef tartare with serrano on brioche, puffy tortilla with mushrooms and mole poblano or a particularly satisfying strawberry salad with vanilla cream and lemon ice cream. Sh

14.9km

3

Restaurante La Noria

Mexican

$$$

Located in what was formerly the San Miguel La Noria hacienda from the 1920s, Restaurant La Noria opened in 1993. The setting is a sprawling space with well-preserved features. Seats outside are plentiful, while the interior feels just right for celebrations with tiled flooring, a sloped, beamed ceiling and linen-draped tables. The expansive menus cover all bases, offering breakfast, lunch and dinner with everything from mole Poblano, tacos and pasta Bolognese to chicken Cordon Bleu. Despite the broad array, local specialties are impressive, as in the battered and fried parcels of huauzontles,

19.6km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.