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Holiday Inn Parramatta by IHG

★★★★·8.9/ 10Recommended
HHoliday Inn Hotels & Resorts·IHG One Rewards·Hotels
1991 opened · 2012 renovated· 181 rooms· Check-in 2:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 66 facilities +
Review
Official

At Holiday Inn Parramatta By IHG, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Amenities at taxi offered by Holiday Inn Parramatta By IHG simplify the organization of your excursions, tourist activities, and other adventures in Sydney. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.Chilly nights become more delightful than balmy ones, as you snuggle near the hotel's inviting hearth. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Holiday Inn Parramatta By IHG.Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Holiday Inn Parramatta By IHG. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience.A few accommodations at Holiday Inn Parramatta By IHG also include unique design elements like a separate living room.A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker and instant coffee. Holiday Inn Parramatta By IHG offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. A delightful breakfast is the perfect way to begin your day, and at Holiday Inn Parramatta By IHG, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Holiday Inn Parramatta By IHG, affordable refreshments are available 24/7 through the convenient vending machines on-site. At Holiday Inn Parramatta By IHG, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by visiting the hot tub situated precisely at the hotel.At Holiday Inn Parramatta By IHG, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 352 guest reviews · multi-source · as of 2026-07-08

Guests praise the prime location near transport and shopping, friendly staff, and comfortable beds. Common complaints include dated facilities, inconvenient shower designs, and crowded or insufficient breakfast options.

Dimension scores · cross-source

Surroundings8.8
Cleanliness8.7
Service8.5
Location8.4
Facilities8.3
Value8.2
Rooms8.1
PraisedExcellent location · Friendly staff · Clean and spacious rooms · Good breakfast
ComplaintsOutdated facilities · Weak AC cooling · Poor soundproofing · Breakfast time limit

KEYSuitable for travelers prioritizing convenience and value. Ideal for those less concerned with modern hardware; avoid peak breakfast times.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in Parramatta, it is within walking distance of major attractions and public transport, with a short drive to Sydney CBD and the airport. The location dimension scores 8.4, praised for proximity to stations and malls.
diningWhat is the breakfast experience like? Any pros and cons?
Breakfast reviews are mixed. While some find the variety good, many complain about limited options, insufficient supply during peaks, or early clearing. It is recommended to dine off-peak or confirm the menu in advance.
familyIs this hotel suitable for families? What facilities are available?
Highly suitable. It offers kid meals, family rooms, and a fenced outdoor heated pool for child safety. Families praise the friendly staff and clean rooms, though the pool is small and facilities are somewhat dated.
businessWhat should business travelers note?
The prime location near stations and malls is convenient for business. However, some guests report slow WiFi speeds affecting work. Facilities are also somewhat dated, so those needing stable internet should prepare backup plans.
roomHow are the room facilities and hygiene?
Rooms are spacious with AC, flat-screen TV, and work desks, with high bed comfort ratings. Hygiene is generally good (8.7 cleanliness score), but some note mold in bathrooms or inconvenient shower designs; inspect upon arrival.
serviceWhat is the level of service?
Service is a major highlight, scoring 8.5 in dimensions. Guests consistently praise the friendly, professional, and efficient staff, from check-in to room service, which significantly boosts overall satisfaction.
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