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Hotel Regina

Name: Hotel Regina
Address: Alcala, 19, Madrid, ES

★★★★·9.4/ 10Excellent

·Hotels

📍Alcala, 19 · Madrid ↗

📞+0034914983200·Official site ↗

1928 opened · 2023 renovated· 171 rooms· Check-in 02:00 PM / out 12:00 PM

Fitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageAll 73 facilities +

Review

Official

At Hotel Regina, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Arrange your trips to and from the airport using the hotel's convenient transportation services booking. Discover the wonders of Madrid with ease by utilizing the services provided by taxi, car hire and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Hotel Regina. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. At Hotel Regina, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Hotel Regina, experience the ease of having groceries brought straight to your accommodation through their efficient service. At Hotel Regina, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

Guest scores & sentiment

From 737 guest reviews · multi-source · as of 2026-07-04

Guests highly praise the central location, exceptional multilingual staff, and extensive breakfast. Rooms are noted as modern and clean. Common complaints include poor soundproofing, bed firmness issues, key card malfunctions, and occasional lost items.

Dimension scores · cross-source

Location9.9

Surroundings9.8

Cleanliness9.1

Service9.0

Value8.9

Facilities8.5

Rooms7.9

＋ PraisedPrime location and convenient transport · Excellent and abundant breakfast · Spacious and comfortable rooms · Generally good service attitude

－ ComplaintsPoor soundproofing · Outdated facilities or poor maintenance · Construction noise · Uncomfortable beds

KEYIdeal for travelers valuing location and service. Noise-sensitive guests should request quiet rooms, verify bed firmness, and secure valuables.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋

Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, it offers easy access to the Prado and Thyssen museums. With a location score of 9.9, it is ideal for exploring the city.

diningIs the breakfast and dining selection rich?＋

Breakfast is highly praised for being extensive and delicious. The hotel features Restaurant Castizo, offering Mediterranean cuisine with seasonal dishes and a diverse wine selection.

serviceWhat is the staff service attitude and professionalism like?＋

Staff service is highly praised with a score of 9.0. Guests specifically highlight the excellent multilingual capabilities, enthusiasm, and professionalism. It is considered a major highlight of the hotel.

roomWhat are the room facilities and soundproofing like?＋

Rooms are modern and clean, equipped with AC, satellite TV, and a work desk. However, note that some rooms have poor soundproofing and may be affected by street noise. Quiet-sensitive guests should confirm room types in advance.

familyIs this hotel suitable for family trips?＋

Highly suitable. The hotel allows children, offers family rooms and connecting rooms, which are popular with families. Multilingual service and quality breakfast are bonuses. However, some families noted soft beds or noise issues.

businessIs it convenient for business travelers to work here?＋

Rooms feature work desks, and the central location facilitates travel. However, some business guests reported slow WiFi speeds, which may affect efficiency. It is advisable to test the network before important meetings.

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Room types · 16

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two-Bedroom Suite

2 × Twin bed70 ㎡up to 6

This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 5 beds.

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Penthouse Deluxe Room with Terrace and Jacuzzi

1 × Extra-large double bed (Super-king size)65 ㎡up to 2

Guests will have a special experience as the double room offers a hot tub. The spacious double room provides air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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Two Superior Communicated Interior rooms

4 × Twin bed / 2 × Twin bed / 1 × Extra-large double bed (Super-king size)50 ㎡up to 4

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view.

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Penthouse Room with Terrace

2 × Twin bed / 1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The spacious double room provides air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a shower.

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Suite

1 × Double bed45 ㎡up to 4

This suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as an inner courtyard view. The unit has 3 beds.

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Suite Exterior Aduana Street

1 × Sofa bed45 ㎡up to 4

This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 2 beds.

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Penthouse Room with Terrace and Jacuzzi

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

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Alcalá Junior Suite

2 × Twin bed / 2 × Sofa bed / 1 × Extra-large double bed (Super-king size) / 2 × Sofa bed35 ㎡up to 4

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

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Deluxe Room

1 × Queen bed35 ㎡up to 2

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Interior Junior Suite

2 × Twin bed / 1 × Sofa bed35 ㎡up to 3

This air-conditioned room has stylish décor, free Wi-Fi and satellite TV.

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Alcalá Deluxe Room

1 × Queen bed30 ㎡up to 2

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Exterior Superior Double or Twin Room Aduana Street

2 × Twin bed / 1 × Extra-large double bed (Super-king size)25 ㎡up to 2

Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

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Interior Superior Room

1 × Queen bed / 2 × Twin bed25 ㎡up to 2

These large rooms include a flat-screen TV, radio via internet and extra speakers in the bathroom and bedroom. The shower has a comfortable therapeutic floor.

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Exterior Double or Twin Room Aduana Street

2 × Twin bed / 1 × Extra-large double bed (Super-king size)20 ㎡up to 2

Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views.

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Interior Double Room

1 × Queen bed / 2 × Twin bed20 ㎡up to 2

This air-conditioned room has stylish décor, free Wi-Fi and satellite TV.

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Interior Single Room

1 × Twin bed15 ㎡up to 1

This air-conditioned room has stylish décor, free Wi-Fi and satellite TV.

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Nearby & map

DiningSights

Paco Roncero

Creative · ★★ Michelin

€€€€

Displaying an elegant avant-garde aesthetic, this is a truly unique space... on the top floor of a nineteenth-century building!Here, where there is also a spectacular terrace, you can enjoy a culinary experience in the form of four menus, all with wine pairing options: Esencia laborables (available Thursday and Friday at lunchtime), Esencia (evenings and Saturdays, with the possibility of adding further dishes), the so-called Madrid, Madrid, Madrid and, finally, the so-called Gran Madrid. Chef Paco Roncero, who has an unwavering enthusiasm for olive oil, demonstrates his full creativity in his

28m

Gofio

Contemporary, Regional Cuisine · ★ Michelin

€€€€

It was clear that Gofio’s cuisine needed a change of scenery and a larger space in which to give full rein to the cuisine of the Canary Islands, and at first glance it seems to have worked!The new premises, located in a street parallel to the ever-busy and bustling Gran Vía, is laid out on two floors with a private space at street level and the main dining room in the basement, in the style of a modern bistro with an open kitchen. The Tenerife-born chef at the helm, Safe Cruz, showcases the traditional flavours of the islands from a creative perspective on three tasting menus (Gofio Express, C

163m

CEBO

Creative · ★ Michelin

€€€€

Located inside the luxurious and centrally located Hotel Urban, CEBO is run by Javier Sanz and Juan Sahuquillo, two young chefs who have enjoyed considerable success at their restaurants in Casa-Ibáñez (Cañitas Maite Gastro and Oba-). In this intimate and romantic setting, where high levels of service are very much to the fore, they look to explore in even greater detail the natural flavour of every ingredient (sourced from their own vegetable garden and small-scale producers around the country) with a focus on simplicity and superb technique, as highlighted in sauces that are perfectly balanc

220m

Deessa

Creative · ★★ Michelin

€€€€

Deessa is a restaurant like no other and is the gourmet standard-bearer of the Mandarin Oriental Ritz in Madrid. The incomparable dining room, exquisitely laid out in the Alfonso XIII salon overlooking the garden, is the perfect setting in which to savour the intrinsic beauty of the great Quique Dacosta’s exquisite culinary vision. This celebrated chef keeps a watchful eye on everything here, closely following the cuisine created by resident head chef Domenico Vildacci. Their elegant dishes exploring the flavours of the Mediterranean and the Extremadura region are showcased on two tasting menu

643m

DSTAgE

Creative · ★★ Michelin

€€€€

The most striking thing about this restaurant housed in an industrial loft in the Salesas district of the city is how it embodies Vitoria-born chef Diego Guerrero's determination to be free to create, to surprise and to break down the barriers around our personal comfort zones. The high-ceilinged interior has a relaxed feel with its exposed brick walls, retro design features, internal patio and an open-view kitchen that maximises the connection between the chefs and their customers. There’s also an annexe (DSPOT Studio & Events) dedicated to creativity, research and event planning. Thanks to h

820m

Chispa Bistró

Modern Cuisine · ★ Michelin

€€€

A restaurant with an industrial vibe in the heart of the city’s Chueca district, featuring an open-view kitchen impressively and enthusiastically run by Juan D'Onofrio, a young Argentinian-born chef who is very happy with his life in Madrid.The aim of the contemporary cuisine here is to showcase the full nuances of the Mediterranean, to which the chef adds interesting Argentinian influences, with a strong focus on fire and the grill (all dishes pass over the coals or are smoked), and the use of aged fish and meat in which every flavour is emphasised. The à la carte, with the option of half por

453m

Yugo The Bunker

Japanese · ★ Michelin

€€€€

If you’re unfamiliar with the concept of Japan’s traditional pubs (izakayas), you’ll be pleasantly surprised by Yugo, which replicates the feel of this typical aspect of Japanese daily life. The impeccable setting, featuring spaces with two distinct ambiences plus a sushi bar with a profusion of wood and decorative masks and flags, provides the backdrop for cuisine prepared to the minutest detail by Julián Mármol, who skilfully combines Japanese and Mediterranean cuisine while respecting the subtlety of the Far East. Everything stems from his use of the finest ingredients, resulting in a succe

922m

Ramón Freixa Atelier

Creative · ★★ Michelin

€€€€

Haute cuisine in an exclusive setting? Here you can savour the culinary creations of renowned chef Ramón Freixa, who describes himself as Catalan but with a strong Madrid influence! With this luxurious establishment in the heart of the Salamanca district, the chef has taken a step further by diversifying his offering with two concepts that seek to satisfy different audiences. Atelier, a kind of clandestine speakeasy within the larger Tradición, has guests sit at a single U-shaped table, allowing the chef to come and go from the open kitchen and interact constantly with the customers (only 10 d

1.5km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Hotel Regina

Guest scores & sentiment

Room types · 16

Two-Bedroom Suite

Penthouse Deluxe Room with Terrace and Jacuzzi

Two Superior Communicated Interior rooms

Penthouse Room with Terrace

Suite

Suite Exterior Aduana Street

Penthouse Room with Terrace and Jacuzzi

Alcalá Junior Suite

Deluxe Room

Interior Junior Suite

Alcalá Deluxe Room

Exterior Superior Double or Twin Room Aduana Street

Interior Superior Room

Exterior Double or Twin Room Aduana Street

Interior Double Room

Interior Single Room

Facilities · 73

Nearby & map