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Mercure Grand Hotel Biedermeier Wien

★★★★·8.7/ 10Recommended
·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 55 facilities +
Review
Official

At Mercure Grand Biedermeier Wien Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Vienna with ease by utilizing the services provided by taxi, car hire and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Mercure Grand Biedermeier Wien Hotel. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Additionally, you can obtain minor travel essentials and miscellaneous items at the convenience stores without departing from the Mercure Grand Biedermeier Wien Hotel. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television, in-room video streaming and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a coffee or tea maker and mini bar. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure Grand Biedermeier Wien Hotel, you can always indulge in a scrumptious meal on-site. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent within the hotel's bar and nightclub may prove to be just as entertaining as venturing out with your fellow adventurers. Are you inclined to prepare your own dishes? You will surely appreciate having the on-site shared kitchen available. At Mercure Grand Biedermeier Wien Hotel, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to massage, salon, spa and sauna for ultimate relaxation. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the convenient location near Wien Mitte station and friendly staff. Breakfast is highly rated. Common complaints include difficult access via cobblestone alleys, dated room facilities, poor soundproofing, AC noise, and discrepancies between room photos and reality.

Dimension scores · cross-source

Surroundings9.2
Location8.8
Service8.7
Cleanliness8.7
Value8.2
Facilities8.0
Rooms7.7

KEYSuitable for travelers prioritizing transport and breakfast. Those with heavy luggage should note the cobblestone path; sensitive guests should verify room specifics.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near Wien Mitte station with excellent transport links (Location score 8.8). However, access involves cobblestone alleys which may be tricky with heavy luggage.
diningIs the breakfast and dining selection rich?
Breakfast is highly praised for its variety and taste. The hotel features an à la carte restaurant serving Austrian and international cuisine, plus a coffee shop and terrace.
serviceWhat is the staff attitude and professionalism like?
Staff are friendly and helpful, earning high marks for service (Score 8.7). Services include concierge, express check-in/out, and luggage storage.
roomHow are the room facilities and soundproofing?
Facilities are somewhat dated with reports of poor soundproofing and noisy AC (Facilities score 8.0). Sensitive sleepers should request specific rooms, as actual rooms may differ from online photos.
facilityWhat fitness and leisure facilities are available?
The hotel offers a gym (surcharge) and sauna for relaxation. Non-smoking rooms, air conditioning, and elevators are also provided for comfort.
familyIs this hotel suitable for families with children?
Children are welcome with family rooms and kid meals available. However, cobblestone paths may hinder strollers, and some rooms have average soundproofing.
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