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Microtel Inn & Suites by Wyndham Gatlinburg

★★·7.4/ 10Good
MMicrotel Inn & Suites by Wyndham·Wyndham Rewards·Hotels
86 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorParkingStaff adhere to local safety protocolsAll 23 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Reception services featuring express check-in or check-out are available to cater to your requirements. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with linen service to improve your stay. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to a refrigerator. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at Microtel Inn & Suites by Wyndham Gatlinburg. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar.

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Guest scores & sentiment

From 545 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location and free parking, noting good value for short stays. Major complaints involve outdated facilities, poor cleanliness (unwashed sheets, dirty carpets, odors), and inconsistent staff attitude.

Dimension scores · cross-source

Location9.0
Value6.8
Service6.8
Surroundings6.8
Facilities6.7
Cleanliness6.1
PraisedExcellent location, walkable to downtown · Good value for money · Comfortable beds · Rooms generally clean
ComplaintsOutdated facilities, needs renovation · Poor soundproofing, noisy · Strong smoke odor or smells · Basic breakfast options

KEYSuitable for budget travelers prioritizing location over luxury. Expect older facilities and potential cleanliness issues.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?
The location is excellent (score 9.0). It is in the heart of downtown Gatlinburg, within walking distance of the Space Needle and Convention Center, near McGhee Tyson Airport.
pros_consWhat is the overall guest review? What are the pros and cons?
Recommendation rate is 99%. Pros include prime location, free parking, and good value. Cons involve outdated facilities, poor cleanliness (dirty sheets/carpet, odors), and inconsistent staff attitude.
cleanlinessHow is the room cleanliness?
Cleanliness score is low (6.1). Many guests report serious issues like stained sheets, dirty carpets, smoky/moldy odors, and hair found in rooms. Caution is advised for hygiene-sensitive travelers.
facilitiesHow are the facilities and room conditions?
Facilities score is 6.7, with reports of outdated and poorly maintained equipment. Rooms have TVs, private baths, and free wired internet, but may be small with issues like broken elevators or fridges.
diningHow is the breakfast service?
Breakfast quality is generally rated as poor. Guests note limited options and low quality, suitable only for basic sustenance rather than a proper meal.
serviceIs the front desk staff friendly?
Service is polarized. While some staff are friendly, many complaints cite rude or indifferent front desk behavior. Note that the front desk has limited operating hours.
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