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Botum Palace Hotel

★★★★·8.9/ 10Recommended
·Hotels
2018 opened · 2019 renovated· 23 rooms· Check-in 02:00 PM / out 12:00 PM
Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 43 facilities +
Review
Official

Botum Palace offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Phnom Penh becomes even more accessible through the taxi and car hire amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. For extended visits or whenever required, the dry cleaning service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Botum Palace with convenient amenities like 24-hour room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Botum Palace, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. At Botum Palace, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, bottled water, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At Botum Palace, visitors have the option to receive groceries directly in their accommodation, ensuring outstanding comfort and simplicity when it comes to meals.

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Guest scores & sentiment

From 454 guest reviews · multi-source · as of 2026-07-07

Guests praise friendly staff, spacious rooms with large fridges, and value. Complaints focus on the hard-to-find dark alley entrance, worn facilities (weak AC, broken safes), hygiene issues (odors, pests), and street noise.

Dimension scores · cross-source

Value8.7
Service8.7
Location8.5
Cleanliness8.4
Surroundings8.4
Facilities7.8
PraisedSpacious apartment-like rooms · High value for money · Well-equipped (kitchen/fridge) · Friendly and helpful staff
ComplaintsHidden/difficult to find location · Messy and dirty alley surroundings · Hygiene and maintenance issues · Noise disturbances

KEYSuitable for budget travelers valuing service over luxury. Check entrance location; avoid if sensitive to hygiene or noise.

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