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Meliá Vinpearl Hai Phong Rivera

★★★★★·9.3/ 10Excellent
MMeliá Hotels International·MeliáRewards·Hotels
📍Manhattan 9 Street, Vinhomes Imperia Hai Phong, Thuong Ly, Hai Phong, 180000 · Hai Phong ↗
10 rooms· Check-in 02:00 PM / out 12:00 PM
Express check-outFitness facilitiesFull-service spa24-hour front deskLuggage storageExpress check-in/check-outAll 29 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests highly praise the warm, personalized service and specific staff members, describing the experience as homely. Rooms are spacious and clean, with excellent facilities and a rich breakfast. Minor complaints include occasional unfriendly staff behavior, perceived bias, and insects in the outdoor pool.

Dimension scores · cross-source

Service9.5
Cleanliness9.5
Facilities9.4
Value9.3
Surroundings9.2
Location9.1
＋ PraisedEnthusiative, detailed multilingual staff service · New and well-maintained gym facilities · Spacious clean rooms and great executive lounge · Thoughtful care for long stays with surprises
－ ComplaintsLimited breakfast variety · Hallway music or noise concerns · Rare feedback on hygiene or attitude · Limited nearby attractions require taxis

KEYIdeal for families and business travelers seeking premium service. Note potential insects in the outdoor pool.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋
The location is convenient with developed commercial surroundings (Score 9.1). While near shopping areas, families may need taxis as nearby entertainment options are limited.
diningHow is the breakfast? Is it included in the room rate?＋
The breakfast is rich and delicious, highly praised by guests (Value Score 9.3). However, facilities indicate an extra charge. Business travelers suggest improving variety.
familyIs this hotel suitable for families with children?＋
Although there is a children's club and family reviews are good, the system explicitly states 'children not allowed'. Please book with caution to avoid disputes.
businessWhat is the experience like for business travelers?＋
Business guests highly praise the warm, multilingual staff service, describing it as homely. Facilities like the gym, cleanliness, and executive lounge are well-received.
coupleWhat facilities or experiences are recommended for couples?＋
Couples particularly recommend the pool, SPA, and breakfast. Front desk and butler services are attentive. However, some rooms may have noise issues, so communicate in advance.
roomWhat are the room facilities and cleanliness like?＋
Rooms are spacious, clean, and comfortable (Cleanliness Score 9.5), equipped with AC, LCD TV, and minibar. Guests generally report an excellent living experience.
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