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SERENADE Lodging Rooms

8.7/ 10Recommended
·Hotels
Offsite parking discounted rates availableAir conditioningFamily roomsSafety deposit boxFax/photocopyingParkingAll 20 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the convenient location, spacious/clean rooms, and friendly staff. Common complaints involve poor soundproofing, some rooms lacking natural light/windows, confusing signage for taxis, and discrepancies between advertised and actual checkout times.

Dimension scores · cross-source

Wi-Fi9.2
Location9.2
Cleanliness9.1
Service9.0
Rooms8.9
Value8.9
Facilities8.5
Surroundings8.4
+ PraisedExcellent location · Clean and comfortable rooms · Good value for money · Well-equipped (kitchen)
- ComplaintsCheckout time confusion · Unfair service/noise issues · Windowless rooms/poor lighting · Outdated facilities needing renovation

KEYSuitable for budget travelers needing kitchenettes. Verify checkout times, avoid if sensitive to noise, and note some rooms lack windows.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?+
Yes, highly rated (9.2). Close to Ancon Hill, Canal Museum, and the airport.
roomHow are the room facilities? Suitable for long stays?+
Spacious/clean (8.9) with AC, TV, and well-equipped kitchenettes. Fast WiFi (9.2).
pros_consWhat are the main pros and cons?+
Pros: Convenient location, spacious/clean rooms, good value, friendly staff. Cons: Poor soundproofing, some rooms lack windows/light, maintenance needed.
policyWhat are the check-in and check-out times?+
Check-in at 15:00, check-out at 14:00. Note: Some guests reported discrepancies in enforcement.
familyIs this hotel suitable for families?+
Children allowed; family rooms available. However, poor soundproofing and some windowless rooms may affect comfort.
serviceHow is the service quality?+
Service rated 9.0. Guests praise the friendly and attentive staff. Housekeeping on request available.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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