Name: The Boutique Hotel Blue Mountains
Address: 194 Great Western Highway, Blackheath, AU

04

Guest scores & sentiment

From 195 guest reviews · multi-source · as of 2026-07-17

Guests highly praise the convenient location, friendly staff, and historic charm with shared spaces. Main complaints involve extremely cramped bathrooms, inconsistent cleanliness and maintenance, basic breakfast quality, and road noise. Experiences vary significantly by room and upkeep.

Dimension scores · cross-source

Service9.0

Location8.8

Cleanliness8.4

Value8.2

Facilities7.7

Surroundings7.0

＋ PraisedHistoric charm and atmosphere · Friendly and helpful staff · Comfortable beds · Convenient location

－ ComplaintsExtremely small bathrooms · Outdated facilities needing maintenance · Noise issues · Inconsistent breakfast quality

KEYIdeal for those valuing location, service, and historic charm. Verify bathroom size beforehand; prioritize consistency in cleanliness and modern amenities.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

King Suite with Spa Bath

1 × Queen bed36 ㎡up to 2

This suite has a flat-screen TV and a bathroom with a hairdryer and complimentary toiletries.

Rates / book on FlyerTrip →

Family Suite

1 × Twin bed / 1 × Double bed34 ㎡up to 3

The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a sofa. The unit has 2 beds.

Rates / book on FlyerTrip →

Family Suite

1 × Double bed / 1 × Sofa bed22 ㎡up to 4

The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 2 beds.

Rates / book on FlyerTrip →

King Suite

1 × Queen bed20 ㎡up to 2

The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as heating. The unit offers 1 bed.

Rates / book on FlyerTrip →

Queen Room

1 × Double bed20 ㎡up to 2

This suite has a flat-screen TV and a bathroom with a hairdryer and complimentary toiletries.

Rates / book on FlyerTrip →

Standard Suite

2 × Twin bed19 ㎡up to 2

This twin room has a electric kettle. The twin room has a flat screen TV, a bathroom with a hair dryer, and complimentary toiletries.

Rates / book on FlyerTrip →

F

Facilities · 47

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningExpress check-in/check-outParkingTerracePrivate check-in/check-outShared lounge/TV areaConcierge serviceOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyFace masks for guests availableDelivered food - securely coveredSecurity alarmInternet accessJapanese gardenExpress check-inOffsite parking discounted rates availablePrivate picnicsReception hallSecured parkingSelf parking (surcharge)Television in common areasVegetarian menu options availableWine release eventsFree wired internetGolfing on siteHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsNon-smoking throughout