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Sheraton Ottawa Hotel

★★★★·8.7/ 10Recommended
SSheraton·Marriott Bonvoy·Hotels
2019 renovated· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorExpress check-in/check-outAll 54 facilities +
Review
Property information · Agoda

Sheraton Ottawa Hotel provides flawless service and all the necessary facilities for visitors. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out and safety deposit boxes to ensure a comfortable stay for guests. Whether you're here for an extended stay or simply require fresh garments, the hotel ensures your cherished travel attire remains spotless and accessible with the convenience of dry cleaning service located on the premises. The hotel's daily housekeeping ensures an excellent option for your stay. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Selected rooms offer in-room amusement like cable TV as a source of entertainment for guests to enjoy. Rest assured, quenching your thirst is not a concern with instant tea available in select accommodations. You'll be pleased to know that select guest bathrooms offer bathroom amenities such as a hair dryer, ensuring a comfortable stay. Start your day stress-free at Sheraton Ottawa Hotel as breakfast is made available for you on the premises. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Marriott Bonvoy · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessConditions apply

Lounge access at select properties

Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location, spacious rooms, and friendly staff. Breakfast and lounge are highlights. Complaints focus on dated facilities, poor soundproofing, expensive valet parking, and occasional billing issues.

Dimension scores · cross-source

Service9.0
Location9.0
Surroundings8.8
Cleanliness8.7
Facilities8.2
Value8.0
+ PraisedPrime location near Parliament and offices · Spacious rooms with ample work amenities · Exceptional and attentive staff service · Variety of dining and breakfast options
- ComplaintsSome rooms feel dated · Noisy or ineffective AC units · Poor soundproofing · Expensive or restrictive parking

KEYGood for business and leisure travelers valuing location and service. Request high-floor rooms for quietness; note parking fees and aging facilities.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located in downtown Ottawa near Parliament Hill and ByWard Market. It has a top location score of 9.0, ideal for exploring key attractions.
businessIs this hotel suitable for business travelers?+
Highly recommended. Business guests praise the central location and work amenities. Service scores 8.9, though some note AC noise in rooms.
familyIs it convenient for families with children? What facilities are available?+
Children are welcome with family rooms available. Guests appreciate spacious accommodations. Note valet parking fees and height restrictions for self-parking.
diningWhat are the dining options, especially breakfast?+
Offers à la carte breakfast at The Carleton Grill, lunch buffets, Starbucks, and Sasha's Bar. Breakfast and lounge experiences are highly rated highlights.
roomHow are the rooms? Is the soundproofing good?+
Rooms are generally spacious and clean (8.4 cleanliness score). However, soundproofing is a common complaint; request quiet rooms if sensitive to noise.
facilityDoes the hotel have a pool and gym?+
Yes, it features an indoor pool and fitness center (gym may have a surcharge). Also offers accessibility features, elevators, and 24-hour security.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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