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Smile Hotels

★★
·Hotels
Express check-out24-hour front deskLuggage storageExpress check-in/check-outTerraceFree WiFiAll 18 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the warm staff, excellent location, and delicious food, especially breakfast. Main complaints include aging facilities, cold pool water, poor soundproofing, and occasional odors.

Dimension scores · cross-source

Wi-Fi9.5
Service9.4
Rooms9.2
Cleanliness9.2
Location9.0
Value8.6
Facilities8.6
PraisedWarm and attentive staff · Excellent food quality and variety · Spacious, clean rooms with sea views · Well-equipped amenities including private gym
ComplaintsCold pool water · Poor drink quality · Noise disturbances · Average soundproofing

KEYIdeal for those valuing service and dining. Those sensitive to age or noise should verify room conditions.

FAQ · grounded in hotel data & reviews

locationWhat is the location and transport like?
Located near Aquapark Aqualoo and Loo Temple. An airport shuttle and free self-parking are available for convenient travel.
diningHow is the dining and breakfast experience?
With an average score of 9.2 from 75 reviews, guests highly praise the varied breakfast and seafood. A shared kitchen is also available.
roomWhat are the room facilities and comfort like?
Rooms feature air conditioning, free WiFi, and showers, with a cleanliness score of 9.2. Some guests note average soundproofing, so request a quiet room in advance.
serviceHow is the front desk and service attitude?
Service scores 9.4, with guests praising the warm and helpful staff. A 24-hour front desk, express check-in/out, and concierge service are provided.
facilityWhat public facilities and features does the hotel offer?
Amenities include a scenic terrace, BBQ area, picnic spot, and ski storage. It is a smoke-free property that welcomes pets, though some note the pool water can be cool.
policyWhat are the check-in/out times, and are children allowed?
Check-in is at 14:00 and check-out at 12:00. The hotel does not accommodate children, but pets are welcome according to its policy.
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