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Ibis Singapore on Bencoolen

★★★★·8.8/ 10Recommended
·Hotels
2007 opened · 2024 renovated· 534 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 51 facilities +
Review
Property information · Hotelbeds

Stay at the award-winning ibis Singapore on Bencoolen, a 4-star hotel in the heart of Bugis. Ideal for business and leisure travellers, our 534-room hotel offers refurbished rooms, modern comfort, and excellent connectivity. With four MRT stations-Bencoolen, Bugis, Rochor, and Bras Basah-nearby, enjoy easy access to Orchard Road, Chinatown, City Hall, Little India, and Suntec City. Plus, a direct MRT link from Bugis connects you to Singapore Changi Airport. Enjoy a refreshed stay in a prime location.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime Bugis location, value for money, and friendly staff. Rooms are compact but clean. Complaints focus on aging facilities, cold AC, noisy breakfast hours, and occasional hygiene or service lapses.

Dimension scores · cross-source

Surroundings9.2
Location8.8
Cleanliness8.6
Service8.4
Value8.0
Rooms7.9
Facilities7.9
+ PraisedPrime location with excellent transport links · Friendly and efficient staff service · Extensive and delicious breakfast buffet · Clean and comfortable rooms
- ComplaintsCompact room size · Outdated facilities or weak AC · Noise disturbances · Safety concerns from recent fire incident

KEYSuitable for budget travelers valuing location. Expect compact rooms, avoid peak breakfast times, and adjust AC.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located in the prime Bugis area near multiple MRT stations, it scores 8.8 for location, praised for excellent transport convenience.
diningWhat is the breakfast experience like? Any tips?+
TASTE Restaurant offers diverse international and local dishes. However, it can get crowded during peak hours, so dining off-peak is recommended.
roomHow are the room size and comfort?+
Rooms are compact but clean and comfortable with Sweet Bed by ibis mattresses. Room score is 7.9, while cleanliness scores 8.6.
serviceHow is the staff attitude and professionalism?+
Staff are enthusiastic and professional, scoring 8.4 in service. Business and couple travelers highlight their quick response and personalized care.
facilityWhat are the main facilities and conveniences?+
Facilities include a restaurant, coffee shop, fitness center (surcharge), and 24-hour security. Environment scores high at 9.2 despite some aging facilities.
policyWhat are the check-in and check-out times?+
Check-in is at 15:00 and check-out at 11:00. Express services and cashless payment are available for efficiency.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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