1 / 24

Eurostars Puerta Madrid

Name: Eurostars Puerta Madrid
Address: Juan Rizi, 5, Madrid, ES

★★★★·9.0/ 10Excellent

·Hotels

Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 51 facilities +

Review

Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-10

Guests praise spacious rooms, comfortable beds, and friendly staff. Breakfast is abundant. Main complaints include remote location without metro, limited nearby dining, aging facilities, and inconsistent service quality.

Dimension scores · cross-source

Cleanliness9.2

Rooms9.1

Surroundings9.0

Facilities8.9

Wi-Fi8.7

Service8.7

Value8.3

Location7.7

＋ PraisedSpacious and comfortable rooms · High cleanliness · Good breakfast variety · Friendly staff

－ ComplaintsRemote location/poor transport · Views of construction · Check-in issues · Lack of amenities

KEYSuitable for drivers or those using buses. Check dining options nearby; sensitive travelers should note facility age.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Is there a metro to the city center?＋

Located near the A2 highway, it's a 5-minute drive from Barajas Airport and IFEMA. However, it lacks direct metro access to the city center, requiring buses or taxis.

diningHow is the breakfast? Are there dining options nearby?＋

Breakfast is abundant and highly praised. The hotel has La Orza restaurant and a cafe. However, nearby dining options are limited, so eating out can be inconvenient.

roomAre the rooms spacious? How is the soundproofing?＋

Rooms are generally spacious and clean (Cleanliness score 9.2). Most have soundproofing, but some guests reported AC noise or poor insulation in specific rooms.

businessIs this hotel suitable for business trips to IFEMA?＋

Highly suitable. It's a 5-minute drive from IFEMA and close to the A2 motorway. Business guests appreciate the spacious rooms and friendly service, though some facilities may appear aged.

familyIs it convenient for families with children? What facilities are available?＋

Children are allowed, and rooms are spacious. However, the remote location makes travel with kids inconvenient via public transport. Some facilities like cribs may have issues, so confirm in advance.

facilityDoes the hotel have a gym? Is there an extra charge?＋

The hotel offers fitness facilities for a surcharge. Other amenities include e-bike charging, laundry service, and luggage storage.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

Room types · 16

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Suite

1 × Extra-large double bed (Super-king size)46 ㎡up to 2

The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has parquet floors, a seating area with a flat-screen TV, soundproof walls, a mini-bar, as well as a wardrobe. The unit offers 1 bed.

Rates / book on FlyerTrip →

Deluxe Suite (Single Use)

1 × King bed46 ㎡up to 1

1 King Bed495 sq feet Layout - Separate sitting areaInternet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 32-inch TV with satellite channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Suite

1 × Extra-large double bed (Super-king size)46 ㎡up to 2

This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as a quiet street view. The unit offers 1 bed.

Rates / book on FlyerTrip →

Suite Single Use

1 × King bed46 ㎡up to 1

1 King Bed495-sq-foot room with city views Layout - Bedroom, living room, and sitting areaInternet - Free WiFi Entertainment - 21-inch TV with satellite channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Deluxe Double Room Single Use

1 × King bed27 ㎡up to 1

1 King Bed291 sq feet Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 32-inch TV with satellite channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

RoomClub Double Room Single Use (Silken)

Club Double Room Single Use (Silken)

1 × Double bed24 ㎡up to 1

1 Double Bed or 2 Twin Beds258 sq feet Internet - Free WiFi Entertainment - 21-inch TV with satellite channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippersPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Club Room (Silken)

1 × Double bed24 ㎡up to 2

1 Double Bed or 2 Twin Beds258 sq feet Internet - Free WiFi Entertainment - 21-inch TV with satellite channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Comfort Double Or Twin Room

2 × Single bed / 1 × Double bed24 ㎡up to 2

This bright and spacious room is equipped with a TV with Movistar ans satellite channels. It also includes a trouser press, safety deposit box and mini bar. The marble bathroom features a bath and shower. Includes telephone and hair dryer.

Rates / book on FlyerTrip →

Deluxe Double Room

1 × Queen bed / 2 × Twin bed24 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The double room offers air conditioning, soundproof walls, a mini-bar, a wardrobe and a flat-screen TV.

Rates / book on FlyerTrip →

Deluxe Double Room with Extra Bed

1 × Twin bed / 1 × Queen bed24 ㎡up to 3

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. This double room is air-conditioned and has a flat-screen TV, soundproof walls, a mini-bar and a wardrobe. The unit has 2 beds.

Rates / book on FlyerTrip →

Double Club Room

1 × Double bed / 2 × Single bed / 1 × Double bed24 ㎡up to 2

This bright, air-conditioned room features modern décor. It has a minibar, a safe and a TV with Movistar and satellite channels. The spacious, marble bathroom includes a hairdryer, bathrobe and slippers. Wi-Fi, late check-out and gym access are included on the rate.

Rates / book on FlyerTrip →

Double Or Twin Room With Extra Bed (2 Adults + 1 Child)

3 × Single bed / 1 × Single bed / 1 × Double bed24 ㎡up to 3

This twin/double room features air conditioning and soundproofing.

Rates / book on FlyerTrip →

RoomDouble Room Single Use

Double Room Single Use

1 × Queen Bed24 ㎡up to 1

2 Twin Beds or 1 Queen Bed258 sq feet Internet - Free WiFi Entertainment - 21-inch TV with satellite channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Double Room With Extra Bed (3 Adults)

3 × Single bed / 1 × Single bed / 1 × Double bed24 ㎡up to 3

This bright, air-conditioned room features modern décor. It has a safe and a TV with Canal+ and satellite channels. The spacious, marble bathroom includes a hairdryer.

Rates / book on FlyerTrip →

Standard Double Room

1 × Double bed24 ㎡up to 2

1 Double Bed or 2 Twin Beds258 sq feet Internet - Free WiFi Entertainment - 21-inch TV with satellite channelsFood & Drink - Room service (limited)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Deluxe Double Room (Sofa Bed)

1 × King bed / 1 × Murphy bedup to 3

1 King Bed and 1 Twin Murphy BedSoundproofed room Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 32-inch TV with satellite channelsFood & Drink - Room service (limited) and minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, free toiletries, and a hair dryerPractical - Safe, laptop workspace, and iron/ironing board (on request)Comfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - LED light bulbsNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Nearby & map

DiningSights

Sen Omakase

Japanese · ★ Michelin

€€€€

If you enjoy Japanese cuisine, this is one of those places that is a must given its focus on presentation and the innovative touch that they add to its dishes (over 35 different courses). Chef Steven Wu, who trained in restaurants in both Tokyo and Kyoto, offers guests his surprise Omakase menu which is the only option here. His Kaiseki-style cooking places full emphasis on the seasonality of ingredients and a respect for tradition, replicating the five types of time-honoured preparation and cooking methods to ensure the perfect harmony between visual and tasting sensations. The immersive expe

3.3km

Gaytán

Modern Cuisine · ★ Michelin

€€€€

Gaytán is the culmination of a dream which then became a reality for chef Javier Aranda and as a result is far from your usual type of restaurant. This space, which features an interior with many design details and two private lounges, is dominated by original wooden columns that flank the large open kitchen overlooking the dining room, so that guests feel as though they are part of the creative process. The cuisine, complemented by a small menu for business customers during the week, aims to showcase what they describe here as the “the joys of the season”, something they succeed in doing via

3.6km

DiverXO

Creative · ★★★ Michelin

€€€€

Galician lobster awakening on the beaches of Goa, drunk crabs partying in Jerez, the Minutejo del Agus... The hedonistic cuisine of Dabiz Muñoz is fun and irreverent in many details, and breaks the barriers of the gastronomic avant-garde to enter a highly personal dreamlike plane, inviting the diner to live a roller coaster of emotions.In his striking establishment they serve a unique tasting menu, called ‘The Kitchen of the Flying Pigs’, which takes you on a spectacular journey through the different cuisines of the world, with special emphasis on Asian fusion but with the regular use of Spani

4.4km

VelascoAbellà

Farm to table · ★ Michelin

€€€€

Chef Óscar Velasco, ably supported by second in command and dessert maestro Montse Abellà, is back! Here, the couple, who view this challenge as a ”lifelong project”, focus on cooking that is close to Óscar’s heart and always showcases contemporary market-inspired cuisine that champions seasonal ingredients yet with a little more freedom than in his previous projects, while at the same time demonstrating equal levels of technique and elegance. The à la carte, featuring dishes such as white prawns “al ajillo” with fried egg and potatoes (which finds its way on to the menu at the insistence of h

3.8km

Santerra

Contemporary · ★ Michelin

€€€

(Temporarily closed). It is hard to find a better restaurant than this for La Mancha cuisine in the Spanish capital, where the self-styled “cocina de monte bajo” (which literally means “scrubland cuisine”) is shown due respect and transformed into a gourmet experience. Located in the heart of the city’s Salamanca district, it offers different dining options, ranging from tapas and “raciones” (the Iberian ham croquettes are an absolute must) at the bar to more gastronomic fare in the dining room in the semi-basement. The kitchen shows great character, bringing the flavours of La Mancha to the S

4.1km

Smoked Room

Contemporary · ★★ Michelin

€€€€

This restaurant is somewhat reminiscent of a clandestine dining space, and as such a meal here is quite the experience, where the team in the kitchen play ingeniously with smoky flavours and aromas without ever overwhelming the palate. Located in the Hyatt Regency Hesperia Madrid, Smoked Room has its own entrance and views itself as a highly exclusive dining space which is separate from the Leña Madrid restaurant and has its own valet parking service. The aesthetically pleasing dining area has an intimate, meticulous feel and features a striking Japanese-style bar facing the kitchen as well as

4.8km

Ramón Freixa Atelier

Creative · ★★ Michelin

€€€€

Haute cuisine in an exclusive setting? Here you can savour the culinary creations of renowned chef Ramón Freixa, who describes himself as Catalan but with a strong Madrid influence! With this luxurious establishment in the heart of the Salamanca district, the chef has taken a step further by diversifying his offering with two concepts that seek to satisfy different audiences. Atelier, a kind of clandestine speakeasy within the larger Tradición, has guests sit at a single U-shaped table, allowing the chef to come and go from the open kitchen and interact constantly with the customers (only 10 d

4.9km

A'Barra

International · ★ Michelin

€€€€

A'Barra is much more than a restaurant: Its contemporary offering revolves around premium products, such as Joselito Iberian pork and seasonal vegetables from La Catedral de Navarra. To a striking backdrop of a profusion of fine wood, a spacious layout and cutting-edge design, guests can choose between the elegant dining room, spacious private rooms, an exclusive table in the kitchen and what they call La Barra, a separate, sophisticated space that is ideal for a cocktail or an aperitif. Chef Sergio Manzano champions a concept closely linked to the finest ingredients, technique and raw passion

4.5km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Eurostars Puerta Madrid

Guest scores & sentiment

Room types · 16

Deluxe Suite

Deluxe Suite (Single Use)

Suite

Suite Single Use

Deluxe Double Room Single Use

Club Double Room Single Use (Silken)

Club Room (Silken)

Comfort Double Or Twin Room

Deluxe Double Room

Deluxe Double Room with Extra Bed

Double Club Room

Double Or Twin Room With Extra Bed (2 Adults + 1 Child)

Double Room Single Use

Double Room With Extra Bed (3 Adults)

Standard Double Room

Deluxe Double Room (Sofa Bed)

Facilities · 51

Nearby & map