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Mercure Glasgow City Hotel

★★★·8.5/ 10Recommended
·Hotels
91 rooms· Check-in 03:00 PM / out 11:00 AM
Lift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsAll 40 facilities +
Review
Official

At Mercure Glasgow City Hotel, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Mercure Glasgow City Hotel. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain chosen rooms, a coffee or tea maker is conveniently available for your use. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. A delightful breakfast is the perfect way to begin your day, and at Mercure Glasgow City Hotel, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location and friendly staff, with good breakfast. Main complaints involve dated facilities, small rooms, noise, lack of AC, and maintenance issues.

Dimension scores · cross-source

Surroundings9.4
Location9.4
Service8.1
Facilities7.8
Cleanliness7.7
Value7.3
Rooms7.1
PraisedFriendly and professional staff · Excellent breakfast · Convenient city center location · Comfortable beds
ComplaintsDated and small rooms · Lack of air conditioning · Poor facility maintenance · Noise disturbances

KEYSuitable for those valuing location/service. Avoid if sensitive to dated facilities or noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transport?
Located in the city center near the main high street, close to Central and Queen Street stations and the M8 motorway. It has an excellent environment score of 9.4.
diningHow is the breakfast? Is there a restaurant?
Features a restaurant and coffee shop with abundant and well-reviewed breakfast options, widely praised by guests as a highlight.
serviceAre the staff friendly and helpful?
Staff are consistently praised for being friendly, professional, and helpful across all traveler types, contributing to the high service dimension score of 8.0.
roomAre the rooms spacious and modern?
Rooms are equipped with modern amenities like flat-screen TVs but are often described as small and dated. Facilities score is 7.8, reflecting mixed reviews on space and age.
policyWhat are the check-in and check-out times?
Check-in is from 15:00 and check-out is until 11:00. Express check-in/out services are available for convenience.
pros_consWhat are the main pros and cons of this hotel?
Pros: Excellent central location, friendly staff, good breakfast. Cons: Dated facilities, small rooms, noise issues, and lack of air conditioning in some rooms.
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