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Small Luxury Hotel Ambassador Zurich

★★★★·8.8/ 10Recommended
SSmall Luxury Hotels of the World·Hilton Honors·Hotels
1898 opened · 2013 renovated· 44 rooms· Check-in 03:00 PM / out 12:00 PM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingAll 51 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Small Luxury Hotel Ambassador a l'Opera. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Zürich becomes even more accessible, thanks to the taxi amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Small Luxury Hotel Ambassador a l'Opera with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At Small Luxury Hotel Ambassador a l'Opera, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, bottled water, a coffee or tea maker and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Ambassador Zurich Hotel · 探索者入住报告(2023年11月)

Ambassador Zurich Hotel 住客入住记录

2023-11-26

Defalt · 2023-11-26 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 191 guest reviews · multi-source · as of 2026-07-17

Guests praise the prime location, exceptional staff, and complimentary minibar. Common complaints include small room sizes, lack of a gym, occasional elevator outages, and unstable Wi-Fi.

Dimension scores · cross-source

Service9.2
Cleanliness9.2
Surroundings9.2
Facilities9.0

KEYIdeal for those valuing location and service. Expect compact rooms and verify elevator/Wi-Fi status beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?
Situated next to Zurich's opera house and lake, it is a short stroll from Bahnhofstrasse shopping, offering a prime central location.
diningWhat dining options are available?
The hotel features a restaurant with seasonal local dishes, a coffee shop, bar, and room service. All rooms include a complimentary minibar.
roomHow are the room size and comfort?
Rooms are elegantly decorated, soundproof, and feature comfortable bedding. However, reviews note that room sizes are generally small.
serviceHow is the service quality?
Service scores 9.2/10, praised for being warm and professional. Concierge and private check-in/out services ensure a smooth experience.
facilityDoes the hotel have a gym or pool?
There is no gym or pool. Key facilities include a restaurant, coffee shop, terrace, and laundry services. Nearby public sports resources are recommended.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Express check-in/out and cashless payment options are available for convenience.
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