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Mercure Cieszyn

★★★·9.1/ 10Excellent
·Hotels
📍ul. Motelowa 21 · Cieszyn ↗
📞50981331011·Official site ↗
100 rooms· Check-in 02:00 PM / out 12:00 PM
ClubhouseElectric bicycle charging stationGuest education on local ecosystems and cultureBBQ facilitiesLift / ElevatorLuggage storageAll 80 facilities +
Review
Official

Mime-se com uma visita ao spa, que oferece massagens, tratamentos corporais e faciais. Você certamente vai apreciar as opções de lazer, incluindo 2 piscinas cobertas, 2 piscinas externas e quadras de tênis externas. As comodidades adicionais deste hotel em estilo colonial incluem Wi-Fi gratuito, serviços para casamentos e uma lareira no saguão. Saboreie a culinária francesa no Famille, um dos 3 restaurantes do hotel, ou aproveite o serviço de quarto (em horário limitado) no conforto do seu quarto. Relaxe com uma bebida refrescante no bar da praia, no bar da piscina ou em um dos 3 bares/lounges. O café da manhã em estilo bufê está incluso na diária. As comodidades disponíveis incluem um computador para uso dos hóspedes, jornais de cortesia no saguão e serviços de lavanderia. As instalações para eventos deste hotel incluem um centro de conferências e salas de reunião. Estacionamento gratuito sem manobrista disponível no local. Sinta-se em casa em um dos 136 quartos com geladeiras e minibares.

04

Guest scores & sentiment

From 301 guest reviews · multi-source · as of 2026-07-09

Guests praise friendly staff and excellent breakfast, noting good value. Complaints focus on outdated facilities, lack of AC causing summer heat, uncomfortable mattresses, and extra fees for parking and sauna.

Dimension scores · cross-source

Value9.0
Service9.0
Facilities8.3
Cleanliness8.3
Surroundings8.2
Location8.0
＋ PraisedRich and tasty breakfast · Friendly and professional staff · Spacious/connecting rooms · Garden play area
－ ComplaintsOutdated facilities needing renovation · Uncomfortable mattresses · Extra fees for parking/sauna · Hygiene issues in some rooms

KEYSuitable for drivers and skiers. Summer guests should note no AC. Those sensitive to sleep quality should check mattress firmness and extra fees.

FAQ · grounded in hotel data & reviews

diningHow is the breakfast at the hotel?＋
Guests highly praise the breakfast for being rich and delicious, citing it as a major highlight. With an overall value score of 9.0 from 301 reviews, the breakfast experience is widely recognized as part of the good value.
serviceWhat is the staff attitude like?＋
Staff are described as enthusiastic and professional, receiving high praise. They scored 9.0 in the service dimension, with employees noted as friendly and helpful during check-in and daily inquiries, significantly enhancing the stay.
familyIs this hotel suitable for families with children?＋
Yes, it is very suitable. The hotel allows pets, offers kid meals, and has garden play areas and connecting rooms. Families appreciate the spacious layout and friendly staff, despite some dated facilities.
businessIs it convenient for business travelers?＋
It is quite convenient. Located near highways with a quiet environment, suitable for work. Rooms have desks and satellite TV. Business guests find beds comfortable and breakfast rich, but note some rooms lack fridges and soundproofing is average.
facilityWhat leisure and fitness facilities does the hotel offer?＋
The hotel features a spa, sauna, beauty services, and a summer restaurant. It also offers bike rentals, Nordic walking equipment, and a fireplace lounge. Note that sauna and parking incur extra fees.
pros_consWhat are the main pros and cons of this hotel?＋
Pros: Friendly staff, excellent breakfast, good value, clean rooms. Cons: Outdated facilities, no AC in some rooms causing summer heat, uncomfortable mattresses, average soundproofing, and extra fees for parking and sauna.
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