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Serenity Tissa

★★★★·9.3/ 10Excellent
·Hotels
📍169/1, Aluthgoda Cross Road · Tissamaharama ↗
Check-in 12:00 PM / out 10:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsIroning serviceAll 40 facilities +
Review
04

Guest scores & sentiment

From 146 guest reviews · multi-source · as of 2026-07-18

Guests overwhelmingly praise the exceptional staff service, delicious and abundant breakfast, and clean, comfortable rooms. The hotel excels at organizing safaris and providing convenient transport assistance. Facilities like the pool and gym are well-maintained. While minor issues like occasional AC glitches, lukewarm showers, or slow Wi-Fi occur, they rarely impact the highly positive overall experience.

Dimension scores · cross-source

Service9.5
Value9.2
Location9.2
Cleanliness9.2
Facilities9.1
Surroundings8.8
＋ PraisedFriendly and attentive staff · New facilities and beautiful pool · Abundant and delicious breakfast · Convenient and professional safari organization
－ ComplaintsInconsistent hot water · Noisy air conditioning · Poor shower drainage · Disorganized lobby in low season

KEYIdeal for safari-focused travelers. Verify AC and hot water upon arrival. Excellent service and facilities offer high value. Highly recommended.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient for sightseeing?＋
Located in the quiet center of Tissamaharama, it is ideal for exploring nearby cultural sites like Tissa Wewa (1.5km) and Anjaligala Rajamaha Viharaya (6.67km). Location dimension score is 9.2.
diningHow is the breakfast? Are special arrangements available?＋
Guests praise the delicious and abundant Asian breakfast (Dimension score: 9.2). The hotel offers packed breakfasts for early safaris, with staff noted for their helpfulness in meal arrangements.
serviceWhat is the level of service? How is the staff attitude?＋
Service is highly rated (Dimension score: 9.5). Staff are enthusiastic and helpful with safaris and transport. Despite occasional lobby clutter in low seasons, the overall experience is excellent with a 99% recommendation rate.
roomAre the rooms well-equipped? What are the pros and cons?＋
Rooms feature AC, desks, and private bathrooms with showers (Cleanliness score: 9.2). Pros include comfort and cleanliness; cons involve occasional AC noise, unstable hot water, or weak Wi-Fi in some units.
facilityWhat leisure facilities are available? Good for swimming or fitness?＋
Facilities include an outdoor pool (with shallow end), a surcharge gym, and a Japanese garden. The pool and gym are well-maintained. A terrace, shared lounge, and bicycle rental are also available for relaxation.
familyIs this hotel suitable for families with children?＋
Highly suitable. Children are allowed, with kid meals and family rooms available. Family reviews praise staff for thoughtful services like packed breakfasts and itinerary help. The pool and spacious rooms are also loved by families.
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