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Iberostar Waves Paraíso Beach - All Inclusive

★★★★★·9.0/ 10Recommended
·Resorts
2022-12-01 opened· 424 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningAll 66 facilities +
Review
Official

Nestled on the Yucatán Peninsula's beachfront, this Riviera Maya resort offers luxurious family-friendly accommodations near top Mexican attractions. Explore local culture and history with ease from this prime location. Boasting one of the area's largest pools, spanning over 3, 280 feet, the resort provides ample space for relaxation and recreation. Each room features a private balcony, perfect for savoring sunrise coffee or sunset cocktails. Complimentary Wi-Fi and air conditioning are also included for added comfort. Designed as private retreats, the rooms and suites offer a tranquil escape. Families traveling with children will appreciate the age-grouped activities, designed to both educate and entertain. For ultimate relaxation, the spa provides all-natural treatments to rejuvenate mind and body, relieving muscle soreness and stress. Create lasting memories at this exceptional resort and return home with stories to share. **Due to the implementation of the CURP (Unique Population Registry Code) registration requested by the Federal Government, implemented as of April 1, 2026, guests will be required to present their valid INE or passport containing the CURP at the time of check-in (Registration Process). In the case of minors without official identification, it is essential to present the valid CURP. CURP registration is mandatory only for reservations of guests who are listed as having Mexican nationality.

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Guest scores & sentiment

From 282 guest reviews · multi-source · as of 2026-07-10

Guests praise the well-maintained grounds, abundant wildlife, friendly staff, diverse dining, and good kids' facilities. Main complaints include the resort's large size causing long walks and shuttle waits, difficulty securing beach chairs, and occasional issues with restaurant reservations or animal disturbances.

Dimension scores · cross-source

Cleanliness9.1
Service9.0
Location9.0
Facilities8.6
Value8.0
+ PraisedFriendly and helpful staff · Excellent kids' club · Spacious and clean rooms · Beautiful grounds with wildlife
- ComplaintsLarge resort requires excessive walking · Difficulty securing beach chairs · Long queues at peak hours · Wildlife interference with guests

KEYSuitable for families; allow time for transit, arrive early for beach chairs, and confirm dining reservations.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located near Playa del Carmen with a high location score of 9.0. However, the large resort size means longer walking distances internally.
diningWhat are the dining options and quality like?+
Offers diverse Mexican cuisine and breakfast options praised by guests. Some couples noted issues with AC or food temperature in specific restaurants.
familyIs this hotel suitable for families? What kids' facilities are available?+
Highly suitable for families with excellent kids' clubs and facilities. Guests praise the child-friendly staff and spacious family areas.
coupleAre there special experiences or things to note for couples?+
Couples appreciate Prestige service and natural scenery. Note that some restaurants lack AC and front desk may have sales pitches.
roomWhat are the room facilities and hygiene like?+
Rooms feature AC, private baths, and sea views, with a cleanliness score of 9.1. Guests find them clean and comfortable, adhering to strict hygiene standards.
serviceHow is the level of service?+
Service scores 9.0 out of 10, with staff known for being friendly and helpful 24/7. Most guests appreciate their attitude despite minor reservation issues.
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