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Grand Hotel Melbourne

★★★★·9.1/ 10Excellent
·Hotels
1893 opened· 96 rooms· Check-in 02:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 70 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Melbourne. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require it, the tours can even assist you in booking tickets and securing reservations for the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the hotel come fitted with linen service for a more pleasant stay. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Grand Hotel Melbourne. Make sure to discover the readily available beach at hotel. Unwind and conclude each day delightfully by stopping by massage, hot tub, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 723 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location, spacious apartment-style rooms, and exceptional personalized service. Common complaints involve inconsistent cleanliness (dust/mold), maintenance issues in older fixtures, and train noise in specific rooms.

Dimension scores · cross-source

Surroundings9.2
Service9.0
Location9.0
Cleanliness8.7
Facilities8.5
Rooms8.3
Value8.1
PraisedHistoric charm and spacious rooms · Prime location near transport · Quiet and comfortable rooms · Good facilities (pool/kitchen)
ComplaintsDated facilities/maintenance · Cleaning issues · High parking fees · Inconsistent service

KEYIdeal for travelers valuing space and transit. Request non-railway-facing rooms to avoid noise; expect vintage charm over modern pristine standards.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located at 33 Spencer Street in Melbourne CBD, it boasts an excellent location score of 9.0. It is right next to the train station and convention center, making transport very convenient.
roomWhat are the features of the rooms and facilities?
Rooms are fully self-contained apartments with modern kitchens, offering spacious layouts (dimension score 8.3). They feature Victorian-era windows and wrought iron railings, blending historic charm with modern convenience.
diningWhat dining options are available inside the hotel?
The Gaylord Restaurant serves extensive Tandoori cuisine from Northern India. Additionally, apartment-style rooms feature modern kitchens, allowing guests to cook their own meals.
facilityWhat leisure and fitness facilities does the hotel offer?
The hotel features an indoor heated pool, spa pool, sauna, steam room, and a fitness center with a sauna (some may incur charges). A small library is also available for relaxation.
serviceHow is the level of service at the hotel?
Service is highly praised (dimension score 9.0) for being warm and attentive. Guests often mention personalized touches like handwritten welcome cards and chocolates from staff, including Manager Denis.
businessIs this hotel suitable for business travel?
Highly suitable. Located near the convention center, business guests appreciate the spacious apartments with kitchens and excellent service. Note that some rooms near tracks may have noise, and reception might be unstaffed late at night.
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