Name: Oro Verde Cuenca
Address: Av Ordóñez Lasso S/N, Cuenca, Azuay, Cuenca, EC

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Guest scores & sentiment

From 391 guest reviews · multi-source · as of 2026-07-07

Guests praise the exceptional staff service, extensive breakfast, and cleanliness. Common complaints involve aging facilities needing maintenance, occasional noise or temperature issues, and minor bathroom design flaws.

Dimension scores · cross-source

Rooms10.0

Facilities9.4

Cleanliness9.4

Surroundings9.4

Value9.0

Service9.0

Location9.0

＋ PraisedExceptional and personalized staff service · Excellent and varied breakfast buffet · Clean, safe, and well-maintained facilities · Comfortable and cozy atmosphere

－ ComplaintsAging facilities requiring maintenance · Uncomfortable mattresses or pillows · Noise from nearby storage or areas · Occasional delays in housekeeping response

KEYIdeal for families and business travelers valuing service and breakfast. Check room condition if sensitive to facility details.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋

Located in San Sebastián with a 9.0 location score, guests find it convenient near transport hubs. Free airport transportation is available.

diningHow is the breakfast and what dining options are there?＋

Breakfast is highly rated (9.0) and free, featuring a buffet. Options include Altitud restaurant, coffee shop, bar, and room service, though dinner is less impressive.

familyIs this hotel suitable for families?＋

While pet-friendly, the hotel explicitly states children are not allowed, making it unsuitable for traditional family trips. Feedback focuses on service and breakfast.

businessWhat is the experience like for business travelers?＋

Highly rated for business with enthusiastic staff and quiet rooms. Conference spaces and free WiFi are available. Note that the gym may be shared, and some rooms face traffic noise.

coupleIs this hotel suitable for couples?＋

Suitable for couples with high praise for service and breakfast. However, some report AC noise, old fridges, and small bathrooms, so check hardware details carefully.

roomHow are the room facilities and comfort?＋

Rooms score 10.0 with flat-screen TVs and premium bedding. However, some guests note noise, temperature issues, or bathroom design flaws. Cleanliness scores 9.4.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × King bed42 ㎡up to 2

1 King Bed452-sq-foot room with city views Layout - Bedroom and sitting areaInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Deluxe Room, 1 King Bed

1 × King bed28 ㎡up to 2

1 King Bed301-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Deluxe Twin Room

2 × Twin bed28 ㎡up to 4

2 Twin Beds301-sq-foot room with city views Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Coffee/tea maker and room service (limited hours) Sleep - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerheadPractical - Safe, free newspaper, and iron/ironing board; rollaway beds (surcharge) and cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Facilities · 68

All facilities & services listed by the hotel (aggregated across sources).

Sustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesFitness facilitiesFree breakfastGuest education on local ecosystems and culture24-hour front deskGardenLuggage storageTerraceFree WiFiConcierge servicePicnic areaSteam roomFree buffet breakfastFree breakfastLED light bulbsLocally-owned & organized tours & activitiesLocally-sourced food on site (80% or more)Free airport transportationFitness facilitiesEnergy-saving switchesNo single-use plastic soda bottlesNo single-use plastic stirrersNo single-use plastic strawsElevatorNo single-use plastic water bottlesElectric car charging stationEco-friendly toiletriesEco-friendly cleaning products providedDouble-glazing on all windowsConference spaceComputer stationComprehensive recycling policyComprehensive food waste policyOrganic foodChange of towels (on request)Change of bed sheets (on request)Pool sun loungersPool umbrellasBiodegradable/compostable stirrersRecyclingReusable cups onlyReusable tableware onlySafe-deposit box at front deskShowcase for local artistsSmoke-free propertySnack bar/deliBanquet hallAt least 80% of all lighting comes from LEDsSustainability/community reinvestment (10% revenue or more)Tours/ticket assistanceVegan menu options availableVegetarian breakfast availableVegetarian menu options availableWater-efficient showers onlyFree wired internetGrey water recycling systemGuest education on local ecosystems and cultureFree self parkingFree newspapers in lobbyHousekeeping on requestHumane animal treatmentWheelchair accessible

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Nearby & map

Sights

1

Estadio Alejandro Serrano Aguilar

culture

multi-purpose stadium in Cuenca, Ecuador

3.4km

2

New Cathedral of Cuenca

place_of_worship

church building in Cuenca, Azuay, Ecuador

3.0km

3

Old Cathedral of Cuenca

place_of_worship

church in Ecuador

3.2km

4

Tumebamba

historic

human settlement

4.2km

5

Parque Calderón

landmark

3.1km

6

Iglesia de San Alfonso, Cuenca

place_of_worship

church building in Cuenca, Ecuador

3.3km

7

Iglesia de San Francisco, Cuenca

place_of_worship

church building in Cuenca, Ecuador

2.9km

8

Iglesia de Todos Santos, Cuenca

place_of_worship

3.6km

1

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3

4

5

6

7

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.