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Madame Pucci

9.1/ 10Excellent
·Bed and breakfasts
Air conditioningFamily roomsLift / ElevatorSafety deposit boxSoundproof roomsFruitsAll 27 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the central location, cleanliness, and host Gabriele's hospitality. Complaints focus on limited breakfast variety, late start time, and maintenance issues like AC failure or leaking showers.

Dimension scores · cross-source

Location9.9
Service9.5
Cleanliness9.5
Rooms9.4
Surroundings9.2
Facilities9.1
Value9.0
Wi-Fi8.8
+ PraisedConvenient central location · Friendly and professional staff · Clean and comfortable rooms · High-quality breakfast
- ComplaintsSmall bathroom trash bin · Late breakfast start time · Small shower and water leakage · Loose door knob

KEYIdeal for those valuing convenience and hospitality. Avoid if expecting diverse breakfast; verify AC condition beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the main nearby attractions?+
Located in the heart of Lucca's historic center (score 9.9), it is within walking distance to Lucca Cathedral (200m) and Guinigi Tower (500m).
pros_consWhat is the overall guest rating and recommendation rate?+
With an average score of 9.3 from 80 reviews and a 99% recommendation rate, guests highly praise the location, cleanliness (9.5), and service (9.5).
diningWhat is the breakfast situation? Any tips?+
Delicious continental breakfast is served, but options are limited and start time is late. Some guests noted fewer fruits.
familyIs this hotel suitable for families with children?+
Children are allowed, and family rooms and elevators are available. While some rooms have small showers or firm beds, the quiet environment suits families seeking city convenience.
coupleHow is the experience for couples? What are the room features?+
Couples make up the largest segment (42 guests), praising spacious, quiet, and comfortable rooms with modern amenities. However, some noted potential shower leaks.
serviceHow is the level of service?+
Service scores 9.5/10. Host Gabriele and staff are praised for their warmth and helpful local advice, despite occasional minor procedural hiccups.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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