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Crowne Plaza Orlando - Downtown by IHG

★★★·8.9/ 10Recommended
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2010-05-28 opened · 2008 renovated· 227 rooms· Check-in 03:00 PM / out 11:00 AM
Electric car charging stationExpress check-outMeeting roomsFitness facilities24-hour front deskLuggage storageAll 41 facilities +
Review
Property information · Agoda

Crowne Plaza Orlando – Downtown by IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Orlando (FL) becomes even more accessible through the taxi and car hire amenities provided at the hotel. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out and luggage storage. Obtaining passes for the town's top entertainments becomes effortless with hotel's tours. During chilly days and evenings, the hotel provides an in-house fireplace to ensure your warmth. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Crowne Plaza Orlando – Downtown by IHG with convenient amenities like room service and daily housekeeping at your disposal. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At Crowne Plaza Orlando – Downtown by IHG, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with linen service, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker and mini bar is available to cater to your requirements when desired. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Crowne Plaza Orlando – Downtown by IHG. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. Crowne Plaza Orlando – Downtown by IHG provides a superb assortment of leisure amenities for guests to enjoy. Conclude your holiday perfectly with a visit to massage, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

IHG One Rewards · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastNot included
Lounge accessNot included
Late checkoutConditions apply

延迟至14:00退房 · until 14:00

Welcome giftConditions apply

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 373 guest reviews · multi-source · as of 2026-07-07

Guests highly praise staff service and convenient location with shuttle. Rooms are generally clean. Complaints focus on aging facilities (creaky beds, old flooring), lack of AC/balcony control, high parking fees, and absence of free lobby coffee.

Dimension scores · cross-source

Service9.6
Cleanliness9.5
Value9.3
Location9.3
Rooms8.5
Surroundings8.4
Facilities8.2
+ PraisedExceptional staff service · Convenient shuttle to Kia Center · Clean and comfortable rooms · Great location
- ComplaintsAging facilities and maintenance issues · Inconsistent breakfast quality · Extra parking fees · Missing or inconvenient room amenities

KEYSuitable for those valuing service and attending nearby events. Accept parking fees and older facilities; avoid if strict hardware standards are required.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?+
Located in downtown Orlando with a 9.3 rating, it offers convenient access to venues and free shuttle services to major attractions like Kia Center.
serviceWhat is the level of service at the hotel?+
Service scores 9.6/10, with guests highly praising staff like Oscar and Kyle for their professionalism and attentiveness across all interactions.
roomAre the rooms clean and comfortable? Any issues to note?+
Rooms are generally clean (9.5 cleanliness score), but some guests noted aging facilities like creaky beds and limited AC control.
diningWhat are the dining options? Is breakfast included?+
Dining includes Bite Bistro and room service. Breakfast is available at an extra charge, not included in the room rate.
businessIs this hotel suitable for business travel? What are the meeting facilities?+
Ideal for business travelers, featuring 6600 sq ft of conference space, a 24-hour business center, and high-speed wired internet.
familyIs it convenient for families with children? Any special services?+
Families appreciate the value and free shuttle to Kia Center. Spacious, clean rooms and friendly staff make it a pleasant choice for family trips.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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