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COMO Metropolitan London

★★★★★·9.3/ 10Excellent
·Hotels
144 rooms· Check-in 03:00 PM / out 12:00 PM
Electric car charging stationExpress check-outMeeting roomsFitness facilitiesFull-service spa24-hour front deskAll 37 facilities +
Review
Official

The hotel boasts a vibrant Park Lane location, combining attentive service with contemporary design. Created by leading names in music, cuisine, and interior design, it caters to travelers drawn to London's electrifying energy. Nobu restaurant offers an essential dining experience, serving award-winning Japanese-Peruvian cuisine. Signature dishes include black cod with miso, sashimi salad with Matsuhisa soy sauce dressing, Hamachi sashimi with jalapeños, and squid pasta with light garlic sauce. 24-hour room service offers both Nobu specialties and late-night comfort options. Standard room check-in is 3 PM, check-out is 12 PM. Two-bedroom apartments have a 4 PM check-in and 10 AM check-out.

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Guest scores & sentiment

From 339 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime location, spacious clean rooms, and exceptional personalized staff service. Main complaints involve outdated bathrooms, poor room views, confined breakfast areas, and occasional unprofessionalism regarding deposits and checkout procedures.

Dimension scores · cross-source

Location9.6
Cleanliness9.6
Service9.4
Surroundings9.2
Facilities8.8
Value8.6
PraisedPrime location · Exceptional staff service · Spacious and clean rooms · Excellent breakfast
ComplaintsMandatory tip deduction · Small standard bathrooms · Slow service response · Breakfast restrictions

KEYIdeal for travelers seeking central location and premium service. Confirm room views upon booking and clarify deposit policies to avoid checkout disputes.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?
Located on Park Lane with a 9.6 rating, it is within walking distance of Hyde Park and Buckingham Palace.
diningWhat dining options are there? How is breakfast?
Features NOBU, 24-hour room service, and a bar. Breakfast is highly rated for quality but noted as having limited space.
coupleIs this hotel suitable for couples?
Highly recommended. Couples praise the prime location, spacious rooms, and exceptional personalized service.
familyAre children allowed to stay at the hotel?
Official policy states children are not allowed. Please verify before booking to avoid inconvenience.
businessHow is the experience for business travelers?
Business guests appreciate professional staff and spacious rooms, but note potential issues with soundproofing and bathroom size.
roomWhat are the room facilities and service levels like?
Rooms are spacious and clean (9.6 cleanliness). Service is excellent (9.4), though some facilities may feel dated.
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