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NH Collection Villa de Bilbao

★★★★·9.3/ 10Excellent
NNH Collection·GHA DISCOVERY·Hotels
1975 opened · 2001 renovated· 142 rooms· Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageSafety deposit boxAll 55 facilities +
Review
Official

NH Collection Villa de Bilbao offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Experience the wonders of Bilbao with ease by utilizing the services provided at car hire. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's ticket service. Traveling with minimal baggage is achievable at NH Collection Villa de Bilbao, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at NH Collection Villa de Bilbao is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At NH Collection Villa de Bilbao, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. NH Collection Villa de Bilbao offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. NH Collection Villa de Bilbao provides a superb assortment of leisure amenities for guests to enjoy. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 375 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime location, spacious clean rooms, and friendly staff, especially the breakfast. Complaints focus on poor soundproofing near clubs/gym, faulty AC, worn facilities, and occasional technical issues with check-in/payment.

Dimension scores · cross-source

Service9.0
Location9.0
Cleanliness9.0
Facilities8.6
Surroundings8.6
Rooms8.4
Value8.0
+ PraisedExcellent location · Friendly and professional staff · Great breakfast · Spacious and clean rooms
- ComplaintsPoor soundproofing/noise · Worn-out facilities · Inefficient AC · Low water pressure

KEYSuitable for location-focused travelers. Request high-floor rooms away from clubs/gym, verify AC functionality, and test online payment beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?+
Located in the heart of Bilbao with a 9.0 rating, near the Guggenheim Museum and San Mamés Stadium. Public transport and dining are easily accessible.
diningHow is the breakfast? What are the options?+
Highly praised for its delicious healthy detox breakfast. While some business guests noted minor issues with egg taste, it remains a key pro.
roomAre the rooms spacious? How is the condition?+
Rooms are spacious and clean (8.4/10) with underfloor heating. However, some guests reported worn facilities like rotting bathroom doors or drainage issues.
serviceIs the staff friendly and helpful?+
Yes, service scores 9.0/10. Guests consistently praise the friendly and professional staff, specifically mentioning employees like James and Aitor.
facilityAre there gym and parking facilities?+
A fitness center (surcharge) and private parking are available. Additional amenities include e-bike charging, accessibility features, and 24-hour front desk.
policyWhat are the check-in and check-out times?+
Check-in is at 15:00 and check-out at 12:00. Pets and children are welcome. Titanium members may have late checkout privileges.
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