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Hotel Hacienda La Venta

★★★★·8.7/ 10Recommended
·Hotels
Proposal/romance packages availableCobblestone flooring in public areasMeeting roomsFitness facilitiesHealth clubFront entrance rampAll 47 facilities +
Review
Official

This hotel is located on the Panamerican Highway West, Colonia La Venta, the main street of San Juan del Rio. It lies to 25 minutes to Queretaro Downtown and a few steps to San Juan del Rio main square. Peña de Bernal is 7 km away. This charming, family-friendly city hotel offers guests amenities for the utmost in comfort, blending modern convenience and service with traditional architecture. It comprises a total of 51 rooms including 19 single rooms, 3 suites and 10 junior suites and is ideal for business travellers and holidaymakers alike. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and a newspaper stand. There is a children's playground for the younger guests, as well as a café, bar and a restaurant. There are function rooms, conference facilities and a business centre as well as hotel patios/terraces and gardens. Guests can take advantage of the WLAN Internet access and room and laundry services. Parking is available for those arriving by car. The hotel rooms are luxuriously appointed with leather furniture and conservative but modern and comfortable fittings. All come with a private bathroom with a shower and a hairdryer and offer a king-size or double bed. They are equipped with a telephone, satellite TV, WLAN Internet access and a safe. Furthermore, heating and air conditioning units are provided in all accommodation as standard. This hotel features an outdoor heated swimming pool with a children's swimming area and a sun terrace with sun loungers and parasols. Guests are served a continental breakfast and the midday and evening meals may be enjoyed à la carte or in set menu form.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-23

Guests praise the beautiful gardens, spacious rooms, and delicious food. Common complaints include poor pool service, indifferent front desk staff, billing issues, and room maintenance problems like AC failures or noise.

Dimension scores · cross-source

Location9.5
Rooms9.4
Service9.3
Cleanliness9.3
Facilities9.2
Surroundings9.2
Wi-Fi9.0
Value9.0
+ PraisedBeautiful environment and design · High-quality food · Clean and comfortable pool · Spacious and clean rooms
- ComplaintsIndifferent service/rude front desk · Facility malfunctions (AC/plumbing) · Billing and invoice disputes · Pool temperature not met

KEYIdeal for those seeking tranquility and good food. Confirm billing upfront; request non-roadside rooms if sensitive to noise. Pool service is weak; order at the bar instead.

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