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Hafen12

7.7/ 10Good
·Apartments
Express check-out24-hour front deskLuggage storageExpress check-in/check-outFree WiFiMultilingual staffAll 13 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests consistently praise the central location near the city and harbor, along with spacious, clean rooms and comfortable beds. However, the experience is often marred by aging infrastructure: Wi-Fi is frequently unavailable or lacks passwords, heating is unreliable leaving rooms cold, and bathrooms show signs of wear or mold. Basic amenities are often missing, and check-in service can be slow. Overall, it offers good value but requires patience.

Dimension scores · cross-source

Location7.9
Value7.4
Cleanliness7.3
Service7.2
Rooms6.8
Facilities6.5
Surroundings6.4
Wi-Fi5.6
+ PraisedExcellent location · Spacious and clean rooms · Friendly service · Convenient central location
- ComplaintsWi-Fi and equipment failures · Unreliable heating and hot water · Poor public facility maintenance · Lock and soundproofing issues

KEYSuitable for budget travelers prioritizing location over luxury. Verify Wi-Fi and heating before arrival, expect older facilities, and be prepared for shared bathrooms. Best for short stays.

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