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Moonshine Hotel

★★★·8.7/ 10Recommended
·Hotels
Air conditioningSwimming poolFamily roomsLuggage storageSafety deposit boxFax/photocopyingAll 63 facilities +
Review
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the central location near the beach and nightlife, plus friendly staff. Major complaints include severe noise from nearby clubs until 4 AM, poor soundproofing, and outdated facilities with issues like unstable hot water and maintenance problems.

Dimension scores · cross-source

Location8.4
Service8.2
Wi-Fi7.8
Value7.6
Surroundings7.6
Cleanliness7.5
Rooms7.4
Facilities7.2
PraisedPrime location near beach and nightlife · Convenient 24-hour convenience stores nearby · Generally friendly staff · Adequate basic cleanliness
ComplaintsLoud street bar noise lasting until early morning · Aging room facilities and insufficient maintenance · Uncomfortable beds and worn mattresses · Dampness, mold, or insect issues in some rooms

KEYSuitable for social travelers planning daytime activities. Light sleepers should avoid or bring earplugs; verify room condition upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby amenities?
The location is excellent, near Playacar Beach and Fifth Avenue nightlife. It is close to the ADO bus station, with a paid shuttle to Cozumel Airport available.
pros_consWhat are the main pros and cons mentioned by guests?
Pros include great location, friendly staff, and good value. Cons involve severe night noise from nearby clubs until 4 AM, poor soundproofing, and some outdated facilities with maintenance issues.
roomWhat amenities are provided in the rooms?
Rooms feature air conditioning, flat-screen TVs, cable channels, and safes. Some units have terraces with city views, while select rooms include kitchens with minibars.
familyIs this hotel suitable for families with children?
The hotel allows children, offers family rooms, and has kids' play equipment. However, due to nearby nightlife noise and steep stairs, it may not be ideal for all families.
businessWhat should business travelers keep in mind?
While fax/photocopying services are available, the severe night noise and poor soundproofing may disturb sleep, so business travelers seeking quiet should verify room conditions.
diningDoes the hotel offer dining services?
Room service is available, and grocery deliveries can be arranged. Selected rooms also feature kitchens and minibars for self-catering.
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