Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praised the modern, clean chalet, excellent wellness facilities (jacuzzi/sauna), and responsive owners. Minor complaints included limited storage, worn bedding, inconsistent hot water, and poor blackout curtains.

Dimension scores · cross-source

Wi-Fi10.0

Rooms9.7

Service9.6

Facilities9.6

Cleanliness9.6

Location9.4

Value9.2

＋ PraisedWell-equipped (jacuzzi/kitchen/Xbox) · Enthusiastic and efficient host service · Quiet and private environment · High cleanliness standard

－ ComplaintsLack of storage space/hangers · Some broken cookware · Potential fee transparency issues · Kitchen too small for large groups

KEYIdeal for families/groups. Bring hangers/blackout eye masks; verify hot water capacity and bedding condition beforehand.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Four-Bedroom Chalet

2 × Twin bed142 ㎡up to 12

This luxurious chalet offers a private pool, a spa bath and a fireplace. This spacious chalet features 1 living room, 4 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the fully equipped kitchen. The chalet also comes with a barbecue. Boasting a terrace with garden views, this chalet also features a washing machine and a flat-screen TV with cable channels. The unit has 14 beds.

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Two-Bedroom Chalet

1 × Sofa bed120 ㎡up to 10

This luxurious chalet has a hot tub, a spa bath and a sauna. This spacious chalet includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. Guests will find a stovetop, a refrigerator, a dishwasher and kitchenware in the well-fitted kitchen. The chalet also features a barbecue. Boasting a terrace with garden views, this chalet also offers a washing machine and a flat-screen TV with cable channels. The unit has 8 beds.

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Facilities · 66

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableSwimming poolFamily roomsBBQ facilitiesExpress check-in/check-outIroning serviceHot tub/JacuzziSaunaParkingPets allowedTerraceSki storageDartsSquashPrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShared kitchenKids' outdoor play equipmentHeated poolOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsProperty cleaned by professional cleaning companiesKey accessFood delivered to guest roomCCTV outside propertyAccess to health care professionalsFace masks for guests availableDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyInternet accessJapanese gardenExpress check-inOffsite parking discounted rates availableCharcoal grillPlayground on sitePrivate picnicsSelf parking (surcharge)Shopping on siteSki lessons on siteSki storageSnow sports gearSpa tub (surcharge)Swimming nearbyTennis lessons on siteAccess to nearby indoor poolWater park access (surcharge)Wine release eventsFree wired internetGolf cartGolfing on siteHorse riding nearbyHousekeeping on requestNon-smoking roomsNon-smoking throughout

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Nearby & map

Sights

1

Tatranská Lomnica

landmark

part of the town of Vysoké Tatry in Slovakia; ski resort

3.4km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.