Search cities, hotels, brands…
1 / 24

Crowne Plaza Auckland by IHG

★★★★·9.3/ 10Excellent
CCrowne Plaza Hotels & Resorts·IHG One Rewards·Hotels
1991 opened· 352 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 57 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Crowne Plaza Auckland By IHG. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and car hire offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Auckland. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Traveling with minimal baggage is achievable at Crowne Plaza Auckland By IHG, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Crowne Plaza Auckland By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and air conditioning for guest convenience and satisfaction. At Crowne Plaza Auckland By IHG, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Indulge in the numerous pursuits available at Crowne Plaza Auckland By IHG. Unwind after your day by exploring the sauna and find warmth and relaxation. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the central location, spacious rooms, and friendly staff. Breakfast is well-received. Common complaints include limited executive lounge facilities, poor bathroom layouts affecting sleep, and inconvenience from nearby roadworks.

Dimension scores · cross-source

Surroundings9.2
Location9.1
Service9.0
Cleanliness9.0
Facilities8.7
Rooms8.5
Value8.3
PraisedExcellent location · Spacious and comfortable rooms · Friendly and professional staff · Excellent breakfast buffet
ComplaintsRoadworks affect access · Some facilities feel dated · Occasional slow check-in · Occasional cleaning/service oversights

KEYSuitable for travelers prioritizing convenience. Avoid low-floor or street-facing rooms for noise. Manage expectations for the lounge and check construction updates.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What amenities are nearby?
Located in the heart of Auckland with a 9.1 rating, it is steps from Sky Tower, shopping, and dining, making exploration easy.
roomWhat are the room conditions like? Are they spacious and comfortable?
With an 8.5 rating, rooms are praised for being spacious and comfortable, featuring AC, flat-screen TVs, and high-quality eco-friendly amenities.
diningIs the breakfast and dining selection rich?
Breakfast is highly rated for its variety. Guests can also dine at Aria Restaurant or enjoy drinks at Aria Bar for diverse culinary options.
serviceHow is the level of service at the hotel?
Service scores 9.0 out of 10, with guests consistently praising the friendly, helpful, and professional staff throughout their stay.
facilityWhat fitness and leisure facilities does the hotel offer?
Facilities score 8.6, including a well-equipped fitness center (surcharge may apply), sauna, and wheelchair accessibility for a relaxing stay.
policyWhat are the check-in and check-out times? Are children allowed?
Check-in is at 15:00 and check-out at 11:00. Children are welcome, with kid meals available and express check-in/out services offered.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →