Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the prime harbor location, cleanliness, friendly staff, and varied breakfast. Common complaints involve small room sizes, occasional noise, weak air conditioning, and limited or paid dining options.

Dimension scores · cross-source

Location9.2

Rooms9.1

Service9.1

Cleanliness9.0

Wi-Fi8.6

Facilities8.6

Value8.2

＋ PraisedExcellent location · High cleanliness · Comfortable beds · Good pool and views

－ ComplaintsSmall rooms · Noise issues · Lack of dining facilities · Price concerns

KEYSuitable for location-focused travelers. Expect small rooms, avoid street-facing noise, and verify dining costs/hours.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋

The hotel enjoys a prime harbor location, scoring 9.2 in the location dimension. Free private parking is available, and the 24/7 reception can assist with tour inquiries and transport arrangements.

diningIs the breakfast and dining selection varied? What are the restaurant hours?＋

Guests highly praise the varied breakfast, and the on-site restaurant serves seafood with panoramic views of the Cananéia Canal. Some reviews note the bar or restaurant may have limited hours, so please confirm opening times with reception.

roomHow are the room size and air conditioning?＋

Rooms score 9.1, featuring clean, modern decor and comfortable bedding. Some guests note the space can feel compact and air conditioning may be weak at times, so please inform reception if you need extra assistance.

familyIs the hotel suitable for families with children? What kid-friendly facilities are available?＋

Children are welcome, with a dedicated children’s pool, shallow end, outdoor play equipment, and kid meals available. The property spans 10,000 m² of lush greenery and provides baby safety gates for a comfortable family stay.

serviceWhat is the service quality like? What convenient services are offered?＋

Service scores 9.1, with guests consistently praising the friendly and attentive staff. The 24/7 reception offers room service, laundry, free Wi-Fi, and accessible non-smoking rooms for all travelers.

policyWhat are the check-in/out times and pet policies?＋

Check-in is at 14:00 and check-out at 12:00. Pets are welcome, and free private parking is provided. Packed lunches and shuttle services can be arranged through the front desk upon request.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment - Ground Floor

2 × Twin bed / 1 × Double bed30 ㎡up to 4

The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with garden views, this apartment also provides a minibar and a flat-screen TV with cable channels. The unit offers 3 beds.

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Apartment with Balcony

2 × Twin bed / 1 × Double bed30 ㎡up to 4

The air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with sea views, this apartment also features a mini-bar and a flat-screen TV with streaming services. The unit has 3 beds.

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Standard Apartment

1 × Twin bed / 1 × Double bed24 ㎡up to 3

The air-conditioned apartment features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with sea views, this apartment also provides a mini-bar and a flat-screen TV. The unit offers 2 beds.

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Facilities · 90

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsBBQ facilitiesFax/photocopyingFacilities for disabled guestsIroning serviceCar hirePacked lunchesParkingPets allowedTerraceChapel/shrineShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Grocery deliveriesKid mealsKids' outdoor play equipmentBaby safety gatesOutdoor furnitureShallow endFence around poolCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionals24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyBroadcast Live sport eventsHappy hourInternet accessJapanese gardenFishing nearbyExercise/lap poolNo accessible shuttleConcerts/live showsClubhouseOffsite parking discounted rates availableCharcoal grillPaddle boating nearbyBulk dispenser for toiletriesPlayground on sitePool sun loungersPool toysPrivate picnicsReception hallBilliards or pool tableSecured parkingBeach umbrellasBeach toysSnack bar/deliBeach club nearby (surcharge)Swimming nearbyTelevision in common areasAccess to nearby outdoor poolVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGuest education on local ecosystems and cultureHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskWheelchair accessible