Guest scores & sentiment

From 120 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the stunning Champaquí mountain views, tranquil natural setting, spacious modern rooms, and exceptionally friendly staff. The breakfast is widely appreciated for its variety and quality. Main drawbacks include the frequent closure of the on-site bar/restaurant, making dining inconvenient, alongside occasional maintenance oversights, missing kitchen appliances, and reduced breakfast offerings during low occupancy.

Dimension scores · cross-source

Rooms9.2

Cleanliness9.1

Location9.0

Service8.7

Surroundings8.6

Facilities8.5

Value8.4

Wi-Fi7.8

＋ PraisedStunning mountain views and nature · Spacious, comfortable, and clean rooms · Friendly and attentive staff · Abundant and high-quality breakfast

－ ComplaintsPoor maintenance of some facilities · Lack of microwaves/cooking equipment · Limited dining options or inconsistent quality · Odors or hot water issues in some rooms

KEYIdeal for couples seeking tranquility and nature. Bring portable heating gear, verify dining hours beforehand, and request specific room views when booking.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Classic Double Room

1 × Extra-large double bed (Super-king size)35 ㎡up to 2

This double room has a balcony, cable TV and sofa. It affords lovely views of the hills.

Rates / book on FlyerTrip →

F

Facilities · 60

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningSwimming poolLuggage storageSafety deposit boxIroning serviceMassage servicesParkingPets allowedTerraceSolariumConcierge serviceGrocery deliveriesAllergy-free roomAdult onlyPublic BathInfinity poolOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionals24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyInternet accessJapanese gardenExercise/lap poolOffsite parking discounted rates availablePool sun loungersPrivate picnicsSelf parking (surcharge)Beach umbrellasSwimming nearbyTelevision in common areasAccess to nearby outdoor poolWine release eventsFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsRoom serviceTour desk