Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests praise the lake views, friendly staff, and spa. Complaints focus on inconsistent food quality, aging room facilities, noise issues, and high prices.

Dimension scores · cross-source

Location9.4

Cleanliness8.9

Wi-Fi8.8

Rooms8.8

Service8.7

Facilities8.6

Value8.1

＋ PraisedExcellent lake view and location · High-quality SPA and facilities · Delicious and abundant breakfast · Friendly and professional staff

－ ComplaintsPoor dinner quality · Aging or faulty facilities · Nighttime noise disturbance · Service details need improvement

KEYIdeal for lake-view relaxation and spa seekers. Manage food expectations and check room conditions.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Presidential Suite

1 × Queen bed180 ㎡up to 4

Located on the two top floors, this stylishly designed,air-conditioned duplex suite comes with a living room, three terraces, a kitchen with a dining area and a work area. There are 2 bedrooms with private bathrooms, one of which features a spa bath.

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Suite

1 × Sofa bed / 1 × Queen bed45 ㎡up to 4

An air-conditioned suite with a mini-bar, a flat-screen TV and a bathroom with a shower. There is a large terrace, offering a lake view.

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Junior Suite

2 × Twin bed / 1 × Sofa bed32 ㎡up to 4

Air-conditioned suite with a seating area, a mini-bar, a TV and a bathroom. Please note that only some rooms have a lake view and a terrace and they are always subject to availability.

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Double or Twin Room

2 × Twin bed20 ㎡up to 2

Air-conditioned room with a mini-bar, a TV and a bathroom. Please note that only some rooms have a lake view and a terrace and they are always subject to availability.

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Facilities · 89

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesParkingPets allowedTerraceTable tennisCurrency exchangeSolariumPrivate check-in/check-outKid mealsKids' outdoor play equipmentHeated poolOutdoor furnitureFruitsSpa/wellness center servicesSteam roomBeauty ServicesManicurePedicureHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyKey card accessInternet accessJapanese gardenFitness facilities (surcharge)Fishing nearbyExpress check-inOffsite parking discounted rates availablePaddle boating nearbyPlayground on sitePool sun loungersPool waterfallPrivate beach nearbyReception hallBilliards or pool tableSelf parking (surcharge)Bicycle-friendly propertyBeach toysBeach club nearby (surcharge)Swimming nearbyTelevision in common areasTennis lessons on siteAccess to nearby indoor poolVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)Health or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout