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Grosvenor Gardens Hotel

★★★★·8.8/ 10Recommended
·Guest houses
Fireplace in lobbyGardenFree WiFiFireplace in lobbyBreakfast available (surcharge)Smoke-free propertyAll 10 facilities +
Review
04

Guest scores & sentiment

From 65 guest reviews · multi-source · as of 2026-07-13

Guests praise the convenient Haymarket location and Mrs. Chan's exceptional hospitality, including late check-ins and packed breakfasts. Rooms are clean, and breakfast is highly rated. Main complaints involve unreliable WiFi, outdated bathroom fixtures, and occasional rudeness or strictness from staff.

Dimension scores · cross-source

Cleanliness9.0
Location8.8
Facilities8.8
Surroundings8.8
Service8.7
Value8.4
+ PraisedExceptional host hospitality · Convenient and quiet location · Delicious and abundant breakfast · Spacious, clean, and comfortable rooms
- ComplaintsOutdated/inconvenient facilities · Slow hot water heating · Occasional rude or stiff staff attitude · Booking cancellations or payment disputes

KEYIdeal for travelers valuing convenience and homely hospitality. Not recommended for those requiring reliable high-speed WiFi or luxury amenities.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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