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Hotel Saray

★★★★·8.8/ 10Recommended
·Hotels
Fitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageAll 65 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at Hotel Saray. Maintain seamless communication using the complimentary Wi-Fi at hotel. Car hire offerings at the hotel enhance the ease of discovering Granada. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the Hotel Saray with convenient amenities like room service and daily housekeeping at your disposal. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Saray. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. During your stay, don't forget to allocate some moments to experience the readily available shoreline. Engage in delightful snow adventures with other visitors, assured that ski slopes is effortlessly reachable while you relish the finest winter experiences. Conclude your holiday experience perfectly by visiting solarium before you depart. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 364 guest reviews · multi-source · as of 2026-07-07

Guests praise spacious, clean rooms, comfortable beds, and friendly staff near the center. Common complaints include outdated decor, expensive/narrow parking, closed or cold pools, and inconsistent breakfast service or limited smart TV features.

Dimension scores · cross-source

Surroundings8.8
Cleanliness8.7
Value8.0
Service8.0
Location8.0
Facilities8.0
+ PraisedUnique Arab-style decor and ambiance · Spacious, clean, and comfortable rooms · Quiet location near city center · Good pool and gym facilities
- ComplaintsHigh prices for breakfast and dining · Weak WiFi signal · Outdated facilities or poor maintenance · Lack of basic toiletries

KEYSuitable for those valuing comfort and service. Drivers should consider parking costs/difficulty; pool users must verify availability.

FAQ · grounded in hotel data & reviews

locationIs Hotel Saray conveniently located near major attractions?+
Yes, it is near Granada's historic centre, Alhambra Palace, and Albaycin. It is just 150m from the airport bus stop, offering excellent connectivity. (Location dimension score: 8.0)
diningWhat are the dining options like at Hotel Saray?+
The hotel features an à la carte restaurant and bars. Guests note rich breakfast options but occasional service flaws or limited allergy choices; dinner quality varies. (Summary: Rich breakfast but inconsistent service)
roomAre the rooms spacious and modern?+
Guests praise spacious, clean rooms with excellent bedding and modern amenities like Wi-Fi. However, some note outdated decor needing renovation and limited smart TV features. (Cleanliness dimension score: 8.7)
facilityIs the swimming pool open and what is the water temperature?+
The hotel has a pool, but guests report it is often closed or too cold, sometimes without prior notice. Check availability upon arrival. Pool issues are a common complaint. (Facilities dimension score: 8.0)
policyWhat are the check-in/out times and is parking available?+
Check-in is at 14:00 and check-out at 12:00. Parking is available, but guests find it narrow, expensive, and difficult. Plan accordingly if driving. (Policy: Parking available)
serviceHow is the staff service?+
Staff are generally praised for being friendly, warm, and efficient. Service dimension score is 8.0. However, some isolated cases mention slow response times. (Service dimension score: 8.0)
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