Name: Premier Hotel The Richards
Address: 3 Hibberd Drive, Richards Bay, ZA

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Guest scores & sentiment

From 292 guest reviews · multi-source · as of 2026-07-10

Guests praise friendly staff, spacious clean rooms, and quiet location. Complaints focus on aging facilities (AC noise, low showers), poor soundproofing causing hallway/neighbor noise, and unannounced renovations. Dining is mixed: breakfast is good, but dinner quality varies and prices are high.

Dimension scores · cross-source

Location8.2

Cleanliness8.1

Service7.7

Surroundings7.6

Value7.4

Facilities6.8

＋ PraisedFriendly and professional staff · Excellent location · Good food quality · Convenient and quiet location

－ ComplaintsNo fridge in room · High noise levels/poor soundproofing · Outdated facilities/poor maintenance · Hygiene issues (odors/dirt)

KEYSuitable for travelers valuing service and quietness. Those sensitive to noise should verify renovation status and room specs beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location quiet and convenient?＋

Yes, guests consistently report a quiet and safe location. The environment score is 8.2, making it suitable for relaxation despite some potential noise from nearby activities.

diningHow is the quality of breakfast and dinner?＋

Breakfast is highly praised for being abundant and tasty. However, dinner quality is inconsistent, with complaints about food taste, errors, and high prices at Mossel Restaurant.

businessWhat is the experience like for business travelers?＋

Business guests appreciate clean rooms and professional staff. However, weak Wi-Fi signal, data limits, and occasional gym equipment failures are significant drawbacks for work needs.

familyIs this hotel suitable for families with children?＋

Children are allowed, and kid meals are available. Families praise the friendly staff and spacious rooms, but should note aging facilities like low shower pressure and lack of fridges.

coupleWhat are the pros and cons for couples?＋

Pros include a tranquil environment, modern British style after renovation, and friendly staff. Cons involve missing mini-fridges/microwaves in some rooms and potential facility closures due to renovations.

roomWhat are the room facilities and hygiene like?＋

Rooms are spacious and clean with satellite TV and safes. However, aging facilities like noisy AC, low showers, and TV malfunctions are common. Cleanliness scores high at 8.1.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite with King Bed

1 × Extra-large double bed (Super-king size)40 ㎡up to 2

Guests will have a special experience as this suite offers a spa bath. The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a mini-bar, a wardrobe, as well as a safe deposit box. The unit offers 1 bed.

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Executive Room, Non Smoking

1 × King bed30 ㎡up to 2

1 King Bed323-sq-foot room with garden views Internet - Free WiFi Entertainment - Satellite channels Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled waterSleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Safe, desk, and phone; rollaway beds (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Executive Room with King Bed

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

This spacious room features a flat-screen TV and views.

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Executive Room with Twin Beds

2 × Twin bed30 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. The twin room offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 2 beds.

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Standard Room with Double Bed

1 × Double bed25 ㎡up to 2

Offering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with cable channels, a tea and coffee maker, a dining area, a wardrobe as well as pool views. The unit offers 1 bed.

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Standard Room with twin beds

2 × Twin bed25 ㎡up to 2

This air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

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Facilities · 64

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceMassage servicesPacked lunchesParkingTerraceShuttle service (additional charge)Kid mealsOutdoor furnitureFruitsShallow endFence around poolPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsCCTV outside propertyAccess to health care professionals24-hour securityDelivered food - securely coveredKey card accessInternet accessJapanese gardenFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePool sun loungersReception hallSecured parkingSelf parking (surcharge)Beach toysSupervised childcare/activitiesSwimming nearbyAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Golfing on siteHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout