Guest scores & sentiment

From 288 guest reviews · multi-source · as of 2026-07-10

Guests praise the central location, friendly staff, and lobby. Complaints focus on poor soundproofing, windowless/hot rooms, and maintenance issues like low water pressure. Breakfast lacks variety and service is slow. Parking arrangements and extra fees cause confusion.

Dimension scores · cross-source

Cleanliness9.9

Service9.8

Location9.7

Value9.6

Facilities9.0

＋ PraisedExcellent location · Friendly staff · Good breakfast quality · High cleanliness

－ ComplaintsPoor soundproofing · No windows/poor ventilation · Complex parking with extra fees · Mediocre breakfast

KEYSuitable for location-focused travelers. Avoid if noise-sensitive. Confirm window availability and parking details beforehand.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Comfort Triple Room

3 × Double bed15 ㎡up to 6

This triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

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Double Room with Two Double Beds

2 × Double bed10 ㎡up to 4

This twin room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

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Standard Double Room

1 × Double bed10 ㎡up to 2

This double room is consisted of of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

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Facilities · 35

All facilities & services listed by the hotel (aggregated across sources).

Family roomsParkingShared lounge/TV areaStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyDelivered food - securely coveredSecurity alarmInternet accessTelevision in common areasFree wired internetFront desk (limited hours)GarageNon-smoking roomsRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

César Gaviria Trujillo Viaduct

landmark

cable-stayed bridge

9.0km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.