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Mountain View

★★
·Hotels
📍Vodoprovodnaya str. 6, Almaty, Almaty, 050000 · Almaty ↗
24-hour front deskGardenLuggage storageTerraceFree WiFiConcierge serviceAll 12 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praise the quiet atmosphere, cleanliness, value, and exceptional hospitality from manager Dhiraj. Complaints focus on occasional facility defects (shower/toilet), lack of hot water, and isolated hygiene issues.

Dimension scores · cross-source

Service9.3
Value9.1
Location9.1
Cleanliness9.0
Rooms8.8
Facilities8.6
Wi-Fi8.5
＋ PraisedManager Dhiraj's exceptional service · High value for money · Quiet and comfortable environment · Clean and tidy rooms
－ ComplaintsBroken facilities (shower/toilet) · Overpriced taxis · Firm beds · Check-in issues due to lack of confirmation

KEYIdeal for those seeking tranquility and value. Check room condition beforehand; verify hot water reliability if essential.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation of Mountain View Hotel convenient?＋
The hotel enjoys a quiet location near parks and the lakeside, within walking distance to the center. It offers free 24-hour airport shuttle and self-parking.
serviceHow is the service attitude of the staff here?＋
With a service score of 9.3, guests highly praise Manager Dhiraj and the team for their exceptional hospitality and helpfulness in planning trips and handling luggage.
valueWhat is the cost-performance ratio of this hotel?＋
Scoring 9.1 for value, guests find it highly cost-effective, combining clean rooms, a quiet atmosphere, and free amenities like Wi-Fi and airport transfers.
roomWhat are the pros and cons of the room facilities?＋
Rooms are clean with nice views, but some facilities are dated. Occasional issues include broken showers/toilets, unreliable hot water, and weak fans.
diningDoes the hotel provide breakfast or dining facilities?＋
Specific dining information is not provided in the facts. While free newspapers are available in the lobby, tea/coffee availability is not confirmed; please check with the front desk.
facilityWhat are the main facilities and leisure areas of the hotel?＋
Features include scenic terraces, gardens, 24-hour front desk, luggage storage, conference space, and tour assistance. Free Wi-Fi is available throughout.
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