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Mercure Bordeaux Centre Ville

★★★★·8.6/ 10Recommended
·Hotels
1973 opened · 2013 renovated· 194 rooms· Check-in 03:00 PM / out 12:00 PM
BooksComprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesAll 76 facilities +
Review
Official

Go by foot or by tram to discover the Saint Pierre district and the city's must-see sites such as the Pey Berland Cathedral, Place des Quinconces, Miroir d'Eau, rue St Catherine for shopping or Cité du Vin and the unusual Darwin district.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff, spacious rooms, and excellent breakfast. Common complaints include the bleak surrounding area, outdated building aesthetics, insufficient elevators causing waits, and occasional maintenance issues.

Dimension scores · cross-source

Surroundings8.8
Cleanliness8.7
Service8.2
Facilities8.1
Location8.0
Value7.2
Rooms6.0
PraisedConvenient transport/near old town · Excellent breakfast · Clean and comfortable rooms · Friendly staff
ComplaintsBleak/safe surroundings · Outdated/poor soundproofing · Parking difficulties · Limited storage

KEYSuitable for those valuing service and breakfast, willing to walk to the center. Be aware of the area's vibe and potential elevator waits.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?
Ideally located near trams with convenient transport (Location score: 8.0). However, the surrounding Meriadeck area can look bleak and unsafe at night, and some guests feel it is slightly off the main tourist center.
diningIs breakfast good? Is it extra cost?
Breakfast is excellent and varied, highly praised by guests (Service score: 8.2). It incurs an extra charge, and queues can be long during peak hours. Business guests suggest dining off-peak due to occasional facility aging.
roomAre rooms spacious? Are facilities new?
Rooms are generally spacious and comfortable (Room score: 6.0) with TVs and safes. However, the building is dated, and some rooms have aging facilities, poor soundproofing, or limited storage. Cleanliness is good (8.7 score).
serviceHow is the staff service?
Staff are friendly and professional, the hotel's biggest strength (Service score: 8.2). Multilingual front desk, luggage storage, and express check-out are convenient. With a 99% recommendation rate, guest satisfaction with personnel is very high.
facilityAre there gym or meeting facilities?
Features a modern fitness center and free Wi-Fi. Offers nearly 7,000 sq ft of flexible conference space with 10 rooms. Also includes a 24-hour business center, library, and games like foosball.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Express check-in/out services are available. Pets are allowed. Child policy is not explicitly stated, so please consult the front desk.
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