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Four Points by Sheraton Memphis Southwind

★★★·8.4/ 10Recommended
FFour Points by Sheraton·Marriott Bonvoy·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsLift / ElevatorAll 33 facilities +
Review
Official

Four Points by Sheraton Memphis - Southwind offers top-notch services and amenities, ensuring guests experience utmost comfort. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring safety deposit boxes are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Four Points by Sheraton Memphis - Southwind. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. In select rooms, the hotel offers visitors access to instant tea. Maintain your cleanliness and feel revitalized using a hair dryer available in select guest restrooms.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 335 guest reviews · multi-source · as of 2026-07-09

Guests praised friendly staff, clean rooms, and good breakfast. Common complaints involved poor pool conditions, thin walls causing noise, and inconsistent front desk service.

Dimension scores · cross-source

Location8.1
Value8.0
Service8.0
Cleanliness8.0
Facilities7.9
Surroundings7.8
+ PraisedSpacious and comfortable rooms · Friendly and helpful staff · Convenient location with nearby dining · Good value for money
- ComplaintsBreakfast fees or insufficient vouchers · Poor pool hygiene or closures · Odors or facility malfunctions · Thin walls/poor soundproofing

KEYSuitable for those valuing cleanliness and service. Verify pool status and noise levels before booking.

FAQ · grounded in hotel data & reviews

locationHow is the location and convenience of transportation?+
With a location score of 8.1, guests praise its prime position near dining options and free parking.
diningIs breakfast included and how is the quality?+
Breakfast quality is highly rated, but some guests note it may require extra payment or vouchers.
familyIs this hotel suitable for families with children?+
Children are allowed and family rooms are available, but pool issues and noise may affect comfort.
businessWhat is the experience like for business travelers?+
Business guests like the facilities but report inconsistent front desk service and parking shortages.
coupleWhat should couples keep in mind?+
Rooms are spacious and clean, but poor soundproofing and AC noise are common complaints.
roomWhat are the room facilities and service standards?+
Rooms have microwaves and fridges with 8.0 cleanliness, but some report odors or maintenance issues.
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