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Ilunion Pio XII

★★★★·9.0/ 10Excellent
·Hotels
2002 opened · 2002 renovated· 214 rooms· Check-in 02:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 50 facilities +
Review
Official

This luxurious city and business hotel boasts a sough-after location in Madrid. The hotel is located at the heart of this mesmerising city within easy access of the captivating attractions and entertainment venues it has to offer. The hotel is situated in the north part of the city next to the IFEMA Exhibition Centre and a metro station lies directly in front of the hotel offering ease of access to other areas of this intriguing metropolis. The hotel exudes style and sophistication with its modern architecture and decor. The hotel is perfectly equipped for business travellers, providing a host of first-class facilities and meeting and conference spaces. The guest rooms are elegantly appointed and provide functional space and relaxing surroundings which are perfectly conducive to work or relaxation.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the exceptional, inclusive staff service and cleanliness. Rooms are spacious with good breakfast. Location requires transit but is well-connected. Complaints focus on aging facilities, AC issues, breakfast crowding, and pet fees.

Dimension scores · cross-source

Service8.9
Rooms8.7
Surroundings8.6
Cleanliness8.5
Facilities8.2
Value8.1
Location7.1
+ PraisedEnthusiastic and attentive staff · Spacious, clean, and comfortable rooms · Convenient location near airport/convention center · Rich and high-quality breakfast options
- ComplaintsPoor soundproofing · Crowded or limited breakfast variety · Aging facilities and decor · Odor or cleaning issues

KEYSuitable for those valuing service over central location. Check AC, avoid peak breakfast, and note extra fees.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation?+
The location is slightly outside the center but has excellent public transport links near Chamartín Station. It scores 7.1 for location, making it convenient for transit-dependent travelers.
diningWhat is the breakfast experience like? Are there options for special diets?+
Breakfast is rich, high-quality, and highly praised. The restaurant offers gluten-free options for celiacs and those with food intolerances. However, it can get crowded, so off-peak dining is recommended.
familyIs this hotel suitable for families with children?+
Yes, it is very suitable. The hotel allows children, offers family rooms, and is known for its inclusive and friendly staff. Families appreciate the spacious, quiet rooms and the welcoming atmosphere.
businessAre business travelers comfortable here? What are the advantages?+
Business guests highly approve. Rooms are spacious and clean with free Wi-Fi. Staff are enthusiastic and professional, creating a home-away-from-home feel. While some soundproofing varies, overall convenience is rated highly.
coupleAny recommendations for couples? What should we watch out for?+
Couples generally appreciate the value, spacious clean rooms, and professional service. The rich breakfast is a highlight. Note that some rooms may have minor hygiene spots or facility glitches, so communicate in advance.
roomHow are the room facilities and comfort?+
Rooms score 8.7, being spacious and comfortable with AC, satellite TV, and private bathrooms. A personalized pillow menu is offered. However, some guests noted AC issues or aging facilities.
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