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Hotel Carillon

★★★·8.0/ 10Good
·Hotels
📍VIA IX TRAVERSA, 24, Cervia, RA, 48015 · Cervia ↗
24-hour front deskGardenLuggage storageSaunaTerraceFree WiFiAll 31 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the central location, historic charm, and helpful staff, noting good value. Major complaints include tiny dated rooms, maintenance issues (leaks, broken TVs), hygiene concerns (odors, stains), steep stairs without a lift, and noise from the square.

Dimension scores · cross-source

Location8.9
Wi-Fi8.0
Service7.2
Rooms6.2
Cleanliness6.2
Value6.1
Facilities5.4
＋ PraisedExcellent central location · Friendly staff and affordable food · Charming historic character · Excellent location and views
－ ComplaintsExtremely small rooms and bathrooms · Poor soundproofing and severe night noise · Hygiene issues and outdated/damaged facilities · Shower problems and drain odors

KEYSuitable for budget travelers accepting old facilities and steep stairs. Be aware of noise and small rooms; verify room details before booking.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?＋
The location is excellent with a high score of 8.9, offering historic charm. However, note that there are steep stairs without an elevator, which may be difficult for luggage, and noise from the square can be an issue.
roomWhat are the room size and facility conditions like?＋
Rooms are generally reported as small and dated, with a facility score of only 5.4. Common complaints include broken TVs, AC issues, and plumbing leaks. Guests requiring more space should choose carefully.
cleanlinessHow is the hotel's hygiene condition?＋
The cleanliness score is 6.2, with some controversy. Some guests mentioned odors, stains, or rudimentary shared bathrooms. If hygiene is a priority, inspect the room carefully upon arrival.
serviceAre the staff service attitudes good?＋
Service scores 7.2, with most guests appreciating the friendly and helpful staff who offer multilingual support. This is a key strength that helps offset hardware shortcomings.
valueIs this hotel good value for money?＋
Value scores 6.1, with guests generally considering it good value due to the prime location. Despite dated facilities, core experiences like location and service remain highly rated.
policyDoes the hotel allow pets or children?＋
According to policy, the hotel does not allow pets and does not accommodate children. Travelers planning to bring kids or pets should not book.
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