1 / 24

Hotel El Conquistador

Name: Hotel El Conquistador
Address: Calle Gran Colombia 6-65, Cuenca, EC

★★★★·8.9/ 10Recommended

·Hotels

📍Calle Gran Colombia 6-65 · Cuenca ↗

📞0059372842888·Official site ↗

Check-in 02:00 PM / out 12:00 PM

Guest education on local ecosystems and cultureFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 89 facilities +

Review

Official

Hotel El Conquistador gives you a warm welcome and invites you to enjoy a different concept in hospitality, it is a fantastic choice for those visitors of your business or simply enjoy our services for your pleasure. Strategically located in the historic center of the city of Cuenca just 5 minutes from the airport, it makes us your best choice.

Guest scores & sentiment

From 386 guest reviews · multi-source · as of 2026-07-07

Guests praise the central location, friendly staff, and generally clean rooms. Common complaints involve booking discrepancies, aging facilities like small elevators, inconsistent breakfast quality, and parking difficulties due to nearby tram construction.

Dimension scores · cross-source

Location9.1

Cleanliness8.4

Surroundings8.2

Facilities8.1

Service7.9

Value6.8

＋ PraisedExcellent location · Friendly staff · High cleanliness · Good value for money

－ ComplaintsPoor soundproofing · Insufficient breakfast · Outdated facilities · Booking and check-in issues

KEYSuitable for budget travelers valuing location. Confirm room type early, eat breakfast early, and allow extra time for traffic due to construction.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋

Located in the heart of Cuenca with excellent transport links (Location score: 9.1). Guests praise the prime spot, but note potential parking/access issues due to nearby tram construction.

serviceWhat is the staff service attitude like?＋

Staff are consistently praised for being friendly, professional, and helpful (Service score: 7.9), making it a standout feature of the hotel.

room房间的卫生和舒适度如何？＋

Rooms are generally clean and comfortable (Cleanliness score: 8.4), with some offering city views. However, some facilities are aging, and soundproofing can be an issue in certain rooms.

diningWhat is the breakfast situation like?＋

Buffet and gluten-free options are available. While some guests enjoy the variety, others report inconsistent supply or limited choices, so checking daily arrangements is advised.

policyWhat are the check-in and check-out times?＋

Check-in is at 14:00 and check-out at 12:00. Express check-in/out services and a 24-hour front desk are available for guest convenience.

familyIs this hotel suitable for families with children?＋

Although family rooms and kid meals are listed, the hotel explicitly states 'Children not allowed'. Therefore, it is not recommended for families with children.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

Room types · 9

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room, Ensuite

2 × Double bed35 ㎡up to 4

2 Double Beds376-sq-foot room with city views Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channelsFood & Drink - 24-hour room service and free bottled water Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerheadPractical - Washer/dryer, safe, and free newspaperComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Grab bar near toiletNeed to Know - No cribs (infant beds) availableSmoking And Non-Smoking

Rates / book on FlyerTrip →

Junior Suite

1 × Sofa bed35 ㎡up to 2

The unit has 2 beds.

Rates / book on FlyerTrip →

Standard Family Room

2 × Double bed30 ㎡up to 5

Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible family room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 2 beds.

Rates / book on FlyerTrip →

Triple Room

1 × Twin bed / 1 × Double bed / 3 × Twin bed21 ㎡up to 4

Featuring free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible triple room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower.

Rates / book on FlyerTrip →

Standard Queen Room

1 × Double bed20 ㎡up to 3

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible double room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Rates / book on FlyerTrip →

Twin Room

2 × Queen bed / 2 × Double bed20 ㎡up to 3

Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible twin room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower.

Rates / book on FlyerTrip →

Single Room

1 × Twin bed10 ㎡up to 1

Featuring free toiletries, this single room includes a private bathroom with a bath, a shower and a hairdryer. This wheelchair accessible single room has soundproof walls, a seating area with a flat-screen TV and a roll-in shower. The unit has 1 bed.

Rates / book on FlyerTrip →

Deluxe Suite

up to 2

1 King BedLocated on the top floor with mountains views Layout - Bedroom, living room, and sitting areaRelax - Indoor private spa tubInternet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channelsFood & Drink - 24-hour room service and free bottled water Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerheadPractical - Washer/dryer, safe, and free newspaper; free cribs/infant beds available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Closed-captioned TVNon-Smoking

Rates / book on FlyerTrip →

Double or Twin Room

1 × Double bedup to 2

1 Double Bed OR 2 Twin BedsOverlooking the city Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channelsFood & Drink - 24-hour room service and free bottled water Sleep - Pillowtop bed, premium bedding, a down duvet, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and rainfall showerheadPractical - Washer/dryer, safe, and free newspaperComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Grab bar near toiletNeed to Know - No cribs (infant beds) availableNon-Smoking

Rates / book on FlyerTrip →

Facilities · 89

All facilities & services listed by the hotel (aggregated across sources).

Guest education on local ecosystems and cultureFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceMassage servicesPacked lunchesCurrency exchangePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceGrocery deliveriesAllergy-free roomKid mealsPublic transport ticketsLower bathroom sinkPublic BathOutdoor furnitureFruitsPet bowlsPet basketCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safety24-hour securityDelivered food - securely coveredSecurity alarmKey card accessMobile app for room serviceBroadcast Live sport eventsPub crawlsHappy hourCooking classInternet accessExpress check-inNo accessible shuttleNo accessible train station shuttleConcerts/live showsBulk dispenser for toiletriesReception hallSnack bar/deliAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGuest education on local ecosystems and cultureHorse riding nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

Hotel El Conquistador

Guest scores & sentiment

Room types · 9

Family Room, Ensuite

Junior Suite

Standard Family Room

Triple Room

Standard Queen Room

Twin Room

Single Room

Deluxe Suite

Double or Twin Room

Facilities · 89

Nearby & map