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DoubleTree by Hilton Memphis Downtown

★★★★·7.9/ 10Good
DDoubleTree by Hilton·Hilton Honors·Hotels
📍185 Union Avenue · Memphis ↗
📞+19015281800·Official site ↗
Check-in 04:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 43 facilities +
Review
Official

The Doubletree Hotel Memphis Downtown in the heart of Downtown Memphis, Tennessee enjoys a premier location directly across the street from AutoZone Ball Park and Peabody Place Entertainment & Retail Center. Our modern, full-size hotel features 280 beautifully appointed guestrooms with over 8, 500 sq ft of meeting space, making it ideal for Memphis meetings or to plan a perfect wedding reception in the heart of Memphis. Within easy access to I-40, our hotel is only 15 minutes from Memphis International Airport (MEM) and is also located close to the following local attractions: Beale Street, Fed Ex Forum, University of Memphis, Graceland - Elvis Presley's Home, Memphis Zoo, St. Jude Children's Research Hospital, Memphis in May Festival Venues.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the prime downtown location within walking distance of major attractions, along with generally friendly staff and good-value dining. However, many note that facilities are dated, with some rooms lacking standard amenities like fridges or safes. Noise from streets and thin windows is common, and occasional maintenance or cleanliness issues were reported alongside high valet parking fees.

Dimension scores · cross-source

Location8.8
Service7.0
Cleanliness6.4
Value6.0
＋ PraisedPrime location · Friendly staff · Comfortable beds · Convenient valet
－ ComplaintsDated decor · Poor soundproofing · No fridge/safe · Inconsistent cleaning

KEYSuitable for travelers prioritizing location over modern luxury. Expect older facilities; request higher-floor quiet rooms and verify valet fees and housekeeping policies beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is transport convenient?＋
The hotel is located in downtown Memphis, directly across from AutoZone Baseball Park, within walking distance of major attractions like Beale Street. It scores an 8.8 on the location dimension, making transit and sightseeing highly convenient.
diningWhat dining options are available? How is the value?＋
The hotel features an on-site restaurant and room service. Reviews highlight good dining value, though some note dated facilities. We recommend checking the daily menu in advance.
familyIs the hotel suitable for families? What family-friendly facilities are available?＋
Children are welcome, and the property offers family rooms, elevators, and luggage storage. Families appreciate the walkable attractions, but should note that some rooms lack basic amenities like refrigerators.
businessHow is the experience for business travelers? What about work and internet conditions?＋
Business guests highly rate the downtown location and friendly staff (service dimension: 7.0). The hotel offers free wired internet and express check-in, though average soundproofing may affect rest.
coupleIs this suitable for couples? How comfortable are the rooms?＋
Couples report comfortable beds and spacious rooms with professional staff. However, street noise can be an issue in some rooms, so request a quiet floor when booking.
policyWhat are the check-in and check-out times? Are pets allowed?＋
Check-in is at 16:00 and check-out at 11:00. Pets are not permitted, but the hotel provides non-smoking rooms, safety deposit boxes, and front desk services.
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